$20 / hour

About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Command Center Security Officers act as an instrument of Corporate Security in the execution of Security, Safety and Company policies.  This is accomplished through an impartial and consistently cooperative effort on behalf of uniformed team members and Security management.

Duties

• Monitor CCTV and access control systems across all Westgate resort properties
• Act as the communication lead and point of contact between response personnel and Senior Leadership
• Provide accurate information during critical and non-critical emergency events from report to resolution.
• Provide constant informational updates wherever applicable to ensure situation, events, incidents are resolved in an appropriate manner.
• Update and maintain accurate attendance, communication, and reporting logs.
• Assist in researching past incidents and helping compile requested footage.
• Provide situational awareness of issues occurring throughout all locations by monitoring systems, news media reporting and establish inter-group communication with other support elements.
• Utilize geographic information systems to ascertain potential risk and incidents that occur in the vicinity of the company’s assets.
• Provide the initial or secondary response to all incidents involving police, fire department and medical personnel.
• Maintain a uniformed security presence at specified company interests.
• Manage entry and exit control points at designated properties.
• Conduct safety inspections as directed by policy and established procedure.
• Maintain individual Security activity records, checklists and logs.
• Write detailed and accurate incident reports using computer software and emails.
• Respond to basic service requests and perform preventative maintenance on the electronic guest room security system and in-room electronic safes if applicable.
• Perform lost and found inventory control tasks.
• Perform traffic control and parking enforcement duties as required.
• Respond to any security related complaints and take appropriate actions.
• Assist Westgate Security personnel in the performance of their duties as requested and/or required.
• Perform key control and accounting duties.
• Perform any other task, requested by management, within the scope of corporate policy.

Experience

• One to three months related experience and/or training; or an equivalent combination of education and experience

Education & Certifications

• High school diploma or general education degree (GED)

Skills/Knowledge

• Must be proficient in Microsoft Word and Excel.

Physical Demands

• Negotiating several flights of stairs without stopping
• Running short distances
• Standing for prolonged periods of time in various weather conditions
• Riding a patrol bicycle
• Moving or positioning heavy objects

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to sit.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.