Starting pay rate: $18 - $20 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

About Westgate Smoky Mountain Resort & Waterpark:
Swap city lights for starry mountain nights! Located minutes from Great Smoky Mountains National Park, the most-visited park in the US, Westgate Smoky Mountain Resort & Waterpark offers more than a job, it's a leadership opportunity with a breathtaking view. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains has to offer. As a supervisor you will guide our team in creating unforgettable experiences for our guests, ensuring their stay is filled with fun, relaxation, and memories that last a lifetime. Think you have the passion and leadership skills to take our team to the top? Apply today!

As a Food & Beverage Supervisor, you'll be the maestro behind the scenes, working hand-in-hand with our Restaurant Manager to ensure every meal is a symphony of deliciousness. From keeping the financial rhythm steady to overseeing operations, you'll ensure our restaurants run smoothly and our guests leave smiling. We're looking for enthusiastic individuals that can lead by example and are passionate about providing a memorable dining experience.

Key Responsibilities:

• Assist management team in assuring high guest satisfaction.
• Create a festive atmosphere for guests to enjoy while dining in the restaurant.
• Drive sales.
• Support a unified team effort to minimize guest issues and build success.
• Responsible for team member training programs.
• Responsible for scheduling of all team members.
• Role model company grooming standards. 
• Eagerly engages in all activities to achieve monthly goals.
• Embodies the true meaning of a servant leader by ensuring excellent guest service at all levels.

Supervisory Responsibilities:

• Directly supervises all team members in the location.
• Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
• Train, coach and direct team members: assign work stations, assess performance, recognize and reward positive behavior as well as addressing and resolving issues.
• Ensure that the work environment is safe, secure and healthy.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment. 

• Any combination of education, training or experience that provides the required knowledge, skills and abilities.
• High School graduate or equivalent required.
• Prior hospitality experience preferred.
• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Food Handlers Certification required within 30 days of Hire, must be maintained on a current/valid status.
• Must successfully attend Company Mandatory Training programs.
• Must attend and complete mandatory State required continuing HACCP training.
• Ability to stand for extended periods as well as lift up to 50 lbs.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.