Starting pay rate $17/hour- Use our Daily Pay benefit and get access to your pay as you need it

$1,000 Sign-On Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment.

At River Terrace Resort, you can enjoy an incredible work environment in the heart of downtown Gatlinburg, Tennessee, overlooking the scenic Little Pigeon Forge River and near the entrance to Great Smoky Mountains National Park. As a member of the River Terrace Resort team, you will have a great opportunity to meet and engage with guests who have arrived to enjoy the beautiful Great Smoky Mountains and all the incredible family-friendly attractions located throughout the area.

As a General Maintenance Engineer at our resort, you'll play a vital role in ensuring the smooth operation and upkeep of our facilities. Your primary responsibilities will include performing engineering projects, attending to guest calls, conducting blitzes, and executing preventative maintenance tasks under the guidance of resort leadership.

As a General Maintenance Technician, you will: 

• Execute general support tasks like painting, caulking, and repairing wall damages to maintain the aesthetic appeal of the property
• Conduct basic troubleshooting and repairs on plumbing fixtures including toilets, tubs, Jacuzzis, showers, faucets, and sinks, including unclogging as necessary
• Proficiently reset breakers, GFCIs, replace bulbs, and determine available voltage using appropriate tools
• Install or replace TVs, conduct basic troubleshooting, and program remotes and electronic devices
• Actively participate in the procurement and inventory process to ensure materials and tools are readily available for maintenance work
• Utilize and navigate resort operation devices and software effectively (e.g., HotSOS and other applicable tools).
• Safely operate hand tools, electrical, and battery-powered tools required for the job
• Work confidently with ladders, scaffolds, and lifts, while adhering to appropriate PPE guidelines
• Strictly adhere to safety guidelines and practices to ensure a secure working environment
• Perform any other assigned duties as required

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

• EPA and CPO Certification preferred
• 1+ year of facilities maintenance or handyman experience
• Must be able to lift 50lbs and work in outdoor weather conditions
• Must be able to work weekends and holidays as needed
• Must be at least 18 years old and have a valid Driver’s License to drive company golf carts
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.