About Westgate River Ranch Resort & Rodeo
Westgate River Ranch Resort & Rodeo, a full-service guest ranch hotel features several onsite dining and restaurant options. Our newest fine dining steakhouse, the River Ranch Cattle Company Chophouse & Bar, offers a “ranch chic” steakhouse offering great steaks, seafood, local Florida products, and indulgent sides and desserts. A charming waterfront eatery, the Westgate Smokehouse Grill overlooks the scenic Kissimmee River and provides family-friendly dining and a diverse menu that features mouthwatering steaks, seafood, baby back ribs, burgers, sandwiches, salads, appetizers, and more! Saddle up for the Coffee Corral, located inside the Village Shops, Coffee Corral serves fresh Starbucks coffee, delicious Hershey's ice cream, and breakfast items sure to jump-start the day. From the satisfying country charm of the River Ranch Saloon to the quick service Deli at the General Store and our top-notch catering services, this hidden gem has it all!

Westgate Resorts is actively seeking a Food and Beverage Director to lead the charge in crafting a vibrant team culture at our River Ranch property. We are in search of a dynamic individual who not only values teamwork but possesses the strategic foresight needed to propel our brand into the future.

This role is not just about overseeing daily operations; it's about creating a legacy of excellence. The ideal candidate will be instrumental in setting future goals through effective forecasting and assessment, embodying a forward-thinking approach that ensures our team remains ahead of the curve in the ever-evolving hospitality landscape.

Your influence will extend beyond the routine aspects of the Food and Beverage Department; you will define, enforce, and exemplify customer service and product standards that set us apart. In addition to actively engaging with outlet managers, you'll lead projects that contribute to the overall success of the team. If you have a strategic vision, a passion for building cohesive teams, and a desire to shape the future of our dude ranch property, we invite you to be a driving force in our exciting journey.

• Assists in outlet menu design/development. Conduct quarterly menu item sales analysis for each outlet.
• Develop and implement training programs which support increased profitability, safety and security.
• Analyzes F&B department monthly P&L statements, executes corrective action plans as necessary.
• Fields catering inquiries and assists with event coordination.
• Establish/maintain par level inventories of all F&B areas within department guidelines.
• Ensure compliance to product ordering, receiving and inventory control, (all F&B areas) within company/department procedures.
• Must work together with outlet managers to ensure proper operation of all Food & Beverage outlets.
• Increase sales through maintaining service level up to the defined outlet standards.
• Prepare and adjust outlet manager/supervisor schedules to ensure presence of management/supervisory staff on each shift with objective to meet customer service standards.
• Analyze each F&B outlet submitted month end and quarterly inventories auditing to ensure accuracies.

Supervisory Responsibilities

• Manages subordinate supervisors who supervise employees in all F&B outlets.
• Is responsible for the overall direction, coordination and evaluation of all units.
• Directly supervises non-supervisory employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work: appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Fifth-year college or university program certificate; five years related experience and/or training; or equivalent combination of education and experience.
• Experience with high high-volume multi-outlet resorts.
• Must be able to regularly lift and/or move up to 50 pounds.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.