About Westgate Branson Woods Resort: Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.

Starting Pay: $15/ hour Plus 10% of the profit margin on tickets

• Perform full range of teller-type services as pertains to attraction ticket sales from Westgate Resorts Giftrooms. Maintain ticket and cash bank security through scrutiny of all transactions.
• Accurately and efficiently gift qualified customers at the end of the timeshare sales presentation, using the P.O.S. system on a daily basis.
• Balance money and ticket bank amounts at the beginning and end of shift.
• Handle discrepancies in gift offers. Call Marketing Liaison, Reservations Manager or Broker Manager for verification.
• Resolve problems/complaints arising from guest misunderstanding of gift offers, ticket features, etc.
• Sell attraction tickets and merchandise. Make reservations for dinner shows as needed.
• Provide basic directions, maps, attraction and area information to the customers as needed
• Provide customers with transportation when needed. Keep accurate transportation log that is sent to the Corporate Offices for invoice reconciliation.
• Complete daily paperwork accurately and thoroughly. Explain any overages or shortages on closing tape.
• Verify transactions to paperwork to make sure it counterparts to the cash drawer.
• Furnish Marketing Liaisons with a cash bank for refunding non-qualified tours. Balance the bank with the Marketing Liaison at the end of the day.
• Daily clean and secure work place.
• Reconcile merchandise inventory on a daily basis.
• Keep ticket price boards updated.
• Verify each others deposits before dropping the deposit on daily bases.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to handle cash and tickets accurately and securely, enjoy working with tourists, be able to take direction well, possess strong auditing skills, have word processing and spreadsheet knowledge, have good communication skills, be a self-starter without extensive need for direction, work well with others, be organized, be focused on accuracy, and be able to meet deadlines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These demands include those typical for a desk job/office-related work with high emphasis on retail- type sales, specifically, with a vast amount of time spent sitting at the desk utilizing the hands in cash and credit card transactions, typing, writing, and generating reports and other documents; and a significant amount of time spent talking with and listening to guests primarily, but also to team members and managers. Some time is spent walking in the retrieval of various documents, etc. Further, some time is spent stooping, kneeling, or crouching in the filing of documents, tickets, and merchandise and the retrieval of it. No climbing, balancing, tasting, or smelling is involved in any necessary job task related to this position. This job does not require that weight be lifted or force be exerted, although from time to time, boxes of supplies weighing approximately no more than 60 pounds must be moved from one area to another, and in an effort to expedite processing or complete a job task, these items are moved appropriately. Close vision is required in interpreting and completing the highly detailed reports. Color vision is used in locating filed items. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.