About Westgate Branson Woods Resort:
Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.

As a Housekeeping Manager at Westgate Branson Woods Resort, you will be responsible for managing the daily housekeeping operations to ensure quality standards and total guest satisfaction.

As a Housekeeping Manager, you will:  

• Be in the driver’s seat and guide your team to succeed 
• Respond quickly to guest requests and follow-ups
• Supervises and motivates all housekeeping personnel with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction
• Participates in interviewing and hiring team members with the appropriate skills
• Maintain the highest levels of quality by utilizing innovative strategies resulting in the highest levels of cleanliness resort-wide.

To perform this job successfully, an individual must be able to perform each essential duty below and adhere to the following core values:

• INTEGRITY
• PASSION
• WORK ETHIC

Requirements

• Must be able to lift 50lbs and work in outdoor weather conditions.
• Valid Driver’s License
• Excellent guest service skills required
• Extensive knowledge of cleanliness operations
• Minimum of one year of experience in housekeeping management
• Must be flexible to work weekends and holidays
• Must be highly proficient in speaking, reading, and writing English. Must have intermediate to advanced computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook). Prior experience with HotSOS, property management system highly preferred.
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.