Mortgage Services Intern

  • Intern
  • Property: 43203-WG Ocoee Call Ctr

Company Description

Starting Pay $17.00 / hour

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

The goal of a new internship program for the Mortgage Servicing team is to help with normal operations for the department, develop leadership/mentorship skills in the analysts and leadership team, and to create a pipeline of candidates to fill any vacancies on the team. The intern would learn the different aspects of the business by way of the funding management processes, normal daily/weekly reporting, overview of the data warehouse, sit in on ad hoc projects, and learn what a “day in the life” would be like for each role. All reporting and analysis would be reviewed by an analyst/manager prior to anything distributed to a wider audience.

Responsibilities

  • Operational Reporting (Daily, Weekly, and EOM)
    • Corporate Key Stats Report
    • Agent Productivity Report
    • Issue Productivity Report
    • Daily Portfolio Performance Report
    • Mortgage Portfolio Statistics
  • Tableau reporting
    • Create and maintain tableau-based reporting
  • Funding Management Processes
    • Vena Funding Calendar & Selection Tableau updates
    • BBC & Servicer Reporting
  • Data Analysis
    • Learn the data warehouse structure
    • Understand the end of month replication processes
    • Assist with testing as needed
  • “Capstone” Project
    • Assigned an ad hoc project that could be worked on over the course of the program and then presented to upper management upon completion.
      • Examples:
        • Securitization Projections
        • Forecast of defaults/delinquency for the mortgage portfolio
        • Long term impacts of COVID on defaults, new loans, and deferrals
        • Creation of new data set for Digital Marketing, Sales, or Collections

Qualifications

The candidate will utilizing/building their skills in Excel, Tableau, MS Access, and SQL for developing/maintaining operational and financial reporting and analysis. Preferably, a data or finance specific field of study, and in their last year of graduate school.

Additional Information

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Why Westgate?

  • Get access to your pay as you need it with our Daily Pay benefit
  • Wellness Programs
  • Fun, family culture
  • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs