About Westgate Vacation Villas & Town Center Resort:
Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers such as 14 heated outdoor pools, 14 hot tubs and the state-of-the-art Ship Wreck Island Water Park.

Starting Rate: $21.00/ Hour

Duties:

• Coordinate health fairs, special events, training, annual Benefit Open Enrollment process, etc.
• Develop, coordinate, prepare training materials, and deliver training on approved topics under direction of property leadership.
• Responsible for compliance audits (personnel files, I-9s, timekeeping, invoices, etc.), assist with investigations and leave administration, prepare reports and investigative summaries. Assist with agency inquiries, unemployment claims, and basic consulting and team member relations.
• Oversee and handle the Team Member Services office when the TMS Generalists/Manager is out of office. Serve as back-up for Coordinator/Rep as appropriate to office structure (office supplies and employment law posters, new-hire orientation, pre-employment processing, and other duties as needed).
• Respond to inquiries regarding company policies, programs and procedures, referring issues to appropriate parties (Managers, TMS Leadership, etc.). Recognize potential for escalated team member relations issues and refer to appropriate TMS contact for direction and assistance.
• Responsible for team member communications (local newsletter, Info TV/CCTV information, mail masters, etc.)
• Assist in maintaining the accuracy of manager e-mail lists by reviewing and updating the e-mail group through the I.T. Helpdesk when new leaders are hired and as relevant status changes occur.
• Under supervision, compute wages and record data for use in payroll processing/timekeeping; may handle time-keeping duties.
• Maintain positive customer relations with all internal and external customers by anticipating and responding to business needs in a professional, timely, responsive, accurate, helpful and informative manner (RAHI).
• Assist other property locations as required to meet business needs
• Assist with other tasks, process improvement, and special projects as assigned.

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Bilingual (English & Spanish) strongly preferred. Additionally, the person must possess and adhere to the following core values: 

• Integrity 
• Passion
• Work Ethic 

Language Skills

Bilingual skills are a must.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.