About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Business Intelligence (BI) Analyst works collaboratively with end users to develop reporting systems that provide accessible information for decision-making. The BI Developer uses system data to solve organizational problems through reports, analysis, and data visualization. The BI Developer will provide enterprise-wide data warehouse expertise emphasizing data design, access, usage, security, and quality of information assets.

Duties

• Design, build, deliver and maintain world-class reporting for all areas of the business using BI tools
• Participates in business and executive meetings to gather requirements and make recommendations regarding reporting/BI solutions.
• Translate business needs into high-level technical specifications and design.
• Developing a deep understanding of the various business processes, data sets, and BI deliverables
• Use knowledge of the specific data available, forecasting/analysis methods, and visualization capabilities to enhance requirements and provide insightful suggestions to business stakeholders.
• Prep, ingest, cleanse, and maintain data in the data sources for efficient delivery to BI presentation tools.
• Assists in the daily support of the end-user ability to utilize the reporting platform effectively and efficiently.

• Working knowledge of BI and data warehouse concepts, tools, and terminology
• Experience building complex reports in Tableau
• Experience with data wrangling tools such as Altand eryx, SSIS
• Experience with analytical programming languages such as SQL, PL SQL, Python, Shell Scripts
• Proficiency with O365 Applications, including Microsoft Outlook, Word, and Excel
• A detail-oriented person who is passionate about quality and enthusiastic about new technology

Education and/or Experience

Associate degree (A. A.) or equivalent from a two-year college or technical school AND two years related experience or five years related experience and/or training; or equivalent combination of education and experience.

Skills/Knowledge

• Understanding of Statistical Modeling and hypothesis testing
• Advance Tableau Visualizations and Level of Detail Calculations
• Alteryx or Python cross-database joins
• Excel Pivot tables
• PL-SQL and Transact-SQL Analytic Functions
• Self-motivated and able to work independently
• Excellent written and oral communication skills

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

 Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to adapt to change with processes and procedures.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is often required to sit, use hands to finger, handle or feel, talk and hear.  The employee is occasionally required to stand or walk, could involve lifting up to 10 pounds. 

Work Environment

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate to mild however in a call center, there can be variances in noise level.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.