Starting pay rate: $15 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

If you love keeping things clean and creating a fantastic first impression, the role of Public Area Attendant is perfect for you. As a Public Area Attendant, you will play a crucial role in maintaining a clean and welcoming environment for our guests. Your dedication to cleanliness and attention to detail will ensure that every guest has a memorable experience.

• Diligently clean and disinfect all public bathrooms to ensure a high level of hygiene.
• Regularly restock essential items such as toilet paper and paper towels for the convenience of our guests.
• Monitor and replenish supplies in stock closets, ensuring that everything is readily available.
• Perform sweeping, mopping, and vacuuming to keep floors and carpets in pristine condition.
• Keep all glass and mirror surfaces spotless, enhancing the overall aesthetics.
• Empty ashtrays and dispose of trash in public areas promptly.
• Dust and maintain cleanliness in all public areas, creating a welcoming atmosphere.
• Take responsibility for cleaning and maintaining offices in the lobby and sales areas.
• Collaborate with the team to identify opportunities for improving cleanliness and guest satisfaction.
• Be open to performing additional tasks and responsibilities as assigned.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• Demonstrates a friendly and positive demeanor.
• Possesses a strong work ethic with the ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Must be comfortable working in a variety of outdoor weather conditions (i.e., hot, cold, wet, humid, etc.)
• Must be able to lift 50 pounds.
• Flexible working hours, able to work on weekends, holidays, and evenings
• Valid TN State identification card.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate? 

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.