Pay: $14 hour

About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Manage your flows by answering all inbound phone calls with the primary purpose of manifesting tours for the Sales Line.

Duties

• Answer multi-line phones
• Speedily and Accurately manifest tour reservations. Research reservation issues as they occur.
• Make sure all tours meet the minimum qualifications set forth by management. Updates Tour Count Board.
• Track gifts when necessary to ensure certain shows are not overbooked. Track tours by wave and location
• Provide end-of-the-day reports/summaries to both sales & marketing managers
• Communicates with personnel in other WG departments and with management regarding closing waves
• Assist supervisor and manager in small projects

A High school diploma or general education degree (GED); Must project a professional appearance and attitude. Customer service and Data Entry experience is a plus. Minimum 60 wpm. Must have word processing and spreadsheet knowledge. Must be able to communicate effectively. Multitasks and works well under pressure with precision. Pays attention to details.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.