Concierge

  • Full-time
  • Property: 78003-WG Park City Resort Spa

Company Description

Starting pay rate: $15 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

**$1,000 SIGN ON BONUS**

Sign-on Bonus only applies for new hires and rehires that have not been employed with Westgate within one year of their termination date.

The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they’re artists attending the Sundance Film Festival, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and with us welcome the world to Park City.

Job Description

As the Hotel Concierge, you will provide our guests with everything they need to create that perfect Park City vacation. By using your knowledge of the area you’ll make recommendations based on guests’ needs and ensure that all desired activities get booked and that all the details are taken care of. As a crucial part of the guest experience, you’ll work with other resort departments to ensure that all guest needs and met and exceeded.

As the Hotel Concierge, you will:

  • Provides guests with information about the local area, attractions, restaurants
  • Assist guests with booking/scheduling attractions, restaurant reservations,
  • Assists guests with booking transportation; airline boarding passes and travel information if necessary
  • Helps resolve minor guest complaints in order to provide the guest with the best experience
  • Build relationships with other businesses and departments to improve guest experience
  • Other duties as assigned

Qualifications

  • Impeccable communication skills
  • Ability to work unsupervised and proven decision-making skills
  • Previous experience in a resort/hotel front desk or concierge environment preferred
  • Knowledge of Park City and the surrounding areas preferred but not required.

Requirements

  • Must be able to stand for long periods of time
  • Must be available to work evenings, weekends, and holidays

Additional Information

         

Why Westgate?

  • FREE Ski & Snowboard and Mountain Bike equipment Rentals
  • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
  • $2.00 in meals in Team Member Breakroom
  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Wellness Programs
  • Tuition Assistance
  • Employee Assistance Program (EAP)
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.