Revenue Manager

  • Full-time
  • Property: 43203-WG Ocoee Call Ctr

Company Description

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

The Revenue Manager is responsible for both strategic and tactical initiatives related to revenue optimization, effective pricing strategies, channel distribution, analysis, evaluation, and resources necessary to achieve resort top line revenue and profitability objectives. Assist National Director of Revenue Management in any other requested projects and initiatives.

DUTIES

  • Drive market share and revenue performance through proper pricing and effective management of distribution channels.
  • Develop overall pricing strategy to include all market segments and distribution channels that will yield the highest profitability.
  • Ensure effective pricing strategies are in place that demonstrate asset strength relative to the competition in each market.
  • Effectively manage inventory and pricing in all distribution channels including Property Management System, Direct Web, Global Distribution System, OTAs (Online Travel Agent) and Third-Party Sites.
  • Closely monitor competitive pricing and understand impact of relative pricing decisions on property performance.
  • Facilitate group block management process to ensure contracted blocks are being maintained, forecasted, yielded, and released at appropriate times.
  • Support key partners to implement a results-driven action plan to yield during high demand periods as well as implement strategies during low demand periods to shift market share.
  • Lead weekly revenue meeting with Rental Sales team.
  • Communicate and coordinate with Inventory team to maximize rental availability and fulfill consumer demand.
  • Monitor weekly performance reports to analyze and drive market share.
  • Create and implement promotional offers and packages over distressed periods.
  • Maintain and develop partnership with all OTA and Third-Party Sites market managers.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must have prior Revenue Management experience
  • Must have an analytical approach to problem solving and ability to analyze financial statements and market data
  • Detail-oriented, hands-on, team player with strong interpersonal skills
  • Excellent communication skills both verbal and written required
  • Effective ability to motivate and develop staff
  • Must demonstrate enthusiasm, energy, and self-confidence
  • Must have a working knowledge of Microsoft Excel, Word, and PowerPoint

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.