Starting pay rate: $20 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

About Westgate Smoky Mountain Resort & Spa:
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Leads the maintenance crew of resort villas and other buildings by performing the following duties.

As General Maintenance Lead, you will:

• Work closely with other departments to ensure proper coordination in regards to activities taking place in the resort
• Aid craftsman in scheduling work, ordering materials and completing assignments by a specific date
• Manage and maintain ongoing maintenance, work orders and villa maintenance program
• Research and requisition tools, equipment and supplies needed by the engineering Department
• Study production schedules and estimate workers hour requirements for completion of job assignments
• Interpret company policies to workers and enforce safety regulations
• Track and coordinate projects with the area
• Establish or adjust work procedures to meet production schedules
• Suggest changes in working conditions and use of equipment to increase efficiency of work crews
• Analyze and resolve work problems or assists workers in solving work problems
• Initiate or suggests plans to motivate workers to achieve work goals
• Maintain time and production records
• Confer with other supervisors to coordinate activities of individual departments

 To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: 

• Integrity
• Passion
• Work Ethic

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Must be able to lift up to 50 pounds
• Must be able to work in wet, humid, and outdoor weather conditions and extreme heat and sun exposure
• Valid Driver's License
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.