ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Group Sales Regional Director is experienced in sales, marketing, and revenue generation for indoor water park facility as well as driving incremental resort room nights and convention business.

Duties will include the marketing and sales of one day and multi-day water park admissions to groups from area schools, churches, sports and social groups, family reunions, and business groups for onsite Wild Bear Falls Water Park.

The Regional Director of Group Sales will oversee Westgate River Terrace Resort & Convention Center. This position requires excellent communication skills and in depth knowledge of the market for Gatlinburg, Pigeon Forge, Knoxville and surrounding area.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, and other duties may be assigned.

• Increase business and room revenue through sales and marketing efforts.
• Supervise sales staff including hiring, terminations, disciplinary actions, performance evaluations and development.
• Oversee sales staff to maintain rapport with individuals and contacts in order to produce groups and/or convention business, to include room sales, F&B sales, water park sales, meetings and banquets.
• Schedule conventions and business groups activities at the resorts.
• Partner with other resort departments to facilitate services agreed upon by the sales team and prospective clients.
• Develop and update a hotel-level business plan. Develop and maintain rental sales department budgets.
• Network with the area Chamber of Commerce, Convention and Visitors Bureaus and Corporate Executives to cultivate business relations.
• Ensures rental sales efforts exceeds profit plan.
• Develop and implement rental sales and marketing strategies. Originate and implement sales campaigns.
• Manage projects and VIP events.
• Meet weekly with Revenue Management and follow up on all aspects, 30/60/90 days prior to event. Develop, coordinate and attend FAM trips and tradeshows.
• Oversee site inspections of the hotel. Solicit new group business.
• Negotiate contracts and citywide conventions. Additional projects as they arise.

SUPERVISORY RESPONSIBILITIES

At least three years of supervisory and prior hotel experience required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have excellent organizational, interpersonal, and problem solving skills Ability to work as an individual contributor and as part of a team
• Ability to effectively present information in one-on-one and group situations to customers, clients, and other team members of the organization

EDUCATION and/or EXPERIENCE

Must have a Bachelors Degree (B.A. or B. S.) in related field and two years experience or have minimum of six years of resort sales / management experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.