ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

JOB SUMMARY
Provides one-on-one general supervision and training of Marketing Coordinator (OPC) personnel assigned to the location and is active at all times in the recruitment of said personnel.

JOB DUTIES

• Currently include the following, although other duties may be assigned or removed as needed.
• Directly responsible for:
• Conducts one-on-one training of OPCs; daily
• Provides performance and evaluation feed-back to the Field Manager to ensure continued improvement of OPC staff; daily
• Indirect supervision of OPCs at daily intervals
• Provide input on the continued development of OPCs sales tools; irregular intervals.
• Provide input on the continued development of OPCs sales scripts; irregular intervals
• Active recruitment of OPC; daily intervals while in the Field as well as being on the look-out for job fairs and other avenues from which recruits can be obtained

SUPERVISOR RESPONSIBILITIES

• Indirectly supervises OPC personnel by assisting the Field Manager in this area. Final management decisions are made by the Field Manager.
• The position provides integral information necessary for the overall direction, coordination, and evaluation for OPC personnel.
• Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
• Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; recommending the rewarding and disciplining of team members to the Field Manager; addressing complaints and promptly responding to and resolving problems with the Field Managers approval.

EDUCATION and/or EXPERIENCE

• Associate of Arts degree (A.A.) from a two-year college or university; or equivalent of one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret common financial reports and documents. Ability to discern problem areas in the pitches of OPC personnel and re-direct said personnel to a more successful approach in speaking with the public.
• Ability to respond to common inquiries or complaints from customers or OPC personnel including being able to explain compensation calculations, gifting costs, etc.
• Ability to effectively present information to Field Manager, groups of trainees and potential recruits.
• Ability to discern those qualities that would contribute to a successful recruit during the interview process.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.