Front Desk Supervisor

  • Full-time
  • Property: 76003-WG Flamingo Bay Resort

Company Description

Situated just 2.5 miles from the world-famous Las Vegas Strip, the tropically landscaped Westgate Flamingo Bay Resort boasts 208 beautiful, one and two bedroom, residential style accommodations spread among 14 two story buildings. Our property allows you the ideal opportunity to help create remarkable guest experiences in a fun and rewarding environment. As part of the Westgate Flamingo Bay Resort team, you will help provide guests a home away from home at our amazing resort that features complimentary scheduled shuttle service to the Las Vegas Strip and Westgate Las Vegas Resort & Casino.

Job Description

There are no do-overs with vacations. You know what people need and are legendary at winning them over. You understand that every check-in is a first impression, and every check-out could be a lasting one. As a Front Desk Agent with Westgate Resorts, you will be part of an award-winning brand!

As a Front Desk Supervisor, you will efficiently check guests into and out of the resort by performing the following duties, in addition to offering impeccable customer service.

  • Serves as Manager on duty in the absence of Front Office Managers
  • Computes bills, collects payments, and makes change for guests
  • Handle and count cash and process credit card payments and credits
  • Makes and confirms reservations
  • Posts charges including rent, phone, and miscellaneous fees to guest folios

 

Qualifications

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: 

  • Integrity 
  • Passion 
  • Work Ethic 

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs
  • Westgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.