ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

About Westgate Myrtle Beach Oceanfront Resort:
A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, cool breezes and spectacular oceanfront views along the beautiful Grand Strand. Enjoy the satisfaction of assisting guests from all over the world who arrive to enjoy our spacious villas and numerous onsite amenities.

Responsible for providing quality customer service to all Specialty Marketing packages.

Duties

• Check-in Specialty Marketing packages.
• Collect deposit and taxes.
• Hook tours, book attraction/dinner reservations, sell attraction tickets, add extra nights, upgrade packages.
• Qualify guests for presentation.
• Courtesy call guests after check-in.
• Provide customer service to all Specialty Marketing packages.
• Work with confidential information
• Order supplies for the department as needed
• Mail out paperwork as needed.
• Maintain various departmental reports.
• Other duties may be assigned.
• Assist with Check Ins as needed for All Guests checking into resort.
• Provide Customer Service to guests staying on property and answer questions about area.
• Direct guests to proper areas and assist with Tour Desk, Owner Referral and Inhouse Administration as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

All your information will be kept confidential according to EEO guidelines.

Why Westgate?

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs
• Westgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.