Autopay Processor

  • Full-time
  • Property: 43203-WG Ocoee Call Ctr

Company Description

$16 - 19 / hour 

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

Summary

The objective of the Auto Pay Clerk is to set up payments being taken through all forms of auto debit including credit card withdrawal and direct debit and  work on electronic timeshare documents .

Essential Duties and Responsibilities include the following. 

Other duties may be assigned.

  • Input/update/correct auto debit information for mortgage and maintenance and tax
  • Verification of electronic timeshare documents and making necessary corrections
  • Imaging of customer correspondence .
  • Process CSD (Customer Service Requests) issues according to departmental policies and procedures.
  • Assist with Check Processing in Cash Receipts.
  • And other Misc duties as instructed by supervisor

Qualifications

Qualifications  

In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrated ability to…  Proven success in working independently and as part of a team to accomplish goals and meet project deadlines while maintaining a high level of accuracy and focus.

  • Ability to work under pressure in a very high-volume area.
  • Ability to meet time sensitive deadlines.

 Educations and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.  Timeshare industry experience preferred.

 Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.