Use our Daily Pay benefit and get access to your pay as you need it.

About Westgate Lakes Resort & Spa
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Embark on a career-defining journey as a Human Resources Generalist with our thriving team! We are seeking a seasoned professional to play a pivotal role in fostering a positive, compliant, and engaging work environment. 

You will be part of creating a dynamic culture and work on a team that collaborates and has the desire to raise the bar. You will help oversee all Team Member Service’s functions.

• Provide guidance and support to management and HR partners on complex employee relations matters, including disciplinary actions and performance management.
• Conduct thorough and impartial investigations into employee concerns. 
• Gather and analyze evidence, interview relevant parties, and document findings in a comprehensive and objective manner.
• Assist in ensuring compliance with employment laws, government agencies, and company policies and procedure (e.g. Occupational Safety and Health Act., Equal Employment Opportunity, Wage and Hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit.
• Assist with leave programs such as FMLA, PLOA, Workers Compensation, etc.
• Assist with benefits programs such as life, health, dental and disability insurances, vacation, sick leave, leave of absence, team member assistance, and related educational programs.
• Handle team member/manager concerns/questions regarding benefits, payroll, vacation/sick time, leaves of absence, & administrative/clerical duties related to Team Member Services administration.
• Assist in preparing team member separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
• Plan, organize, and execute various employee engagement events and activities. 
• Create company-wide celebrations, team building exercises, and wellness initiatives. 

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

• Minimum of 2 years of previous Human Resources experience.
• Ideal candidate will have 3+ years hospitality management experience.
• Bilingual in Spanish is preferred.
• Knowledge of applicable state and federal employment laws, FMLA/ADA, disciplinary actions and terminations.
• Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.