About Westgate River Ranch Resort & Rodeo:

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour South of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo.

As an Activities Supervisor, you will:

• Communicates and partners with vendors such as Resort Recreation and Tourism to prepare and create activities and events for the resort.                 
• Manages and facilitates products and services for activities and events.
• Coordinates activities and special event programs using themed concepts while planning parties for owners and guests.
• Orders inventory and distributes logo merchandise and sports equipment to the appropriate departments and partners.
• Purchases and picks up supplies and equipment when necessary.
• Prepares daily and monthly records, vendor reports, and procedures for logo merchandise, marketing materials and other purchases in accordance to all established procedures.
• Collects daily written reports about the Fitness Center and Game Room and completes all paperwork and documentation for the department.
• Cancels and reschedules various activities and events when weather or other conditions pose a safety hazard to participants.
• Performs weekly inspections of recreational sites and stocks supplies for special events weekly.
• Coordinates with others when nets, activities supplies and equipment needs repair, repainting, or replacement.
• Assists in the set-up and break down for special events.
• Acts as the contact person for entertainment regarding special events and other functions. 
• Assists with the interviewing, hiring, and training of team members while assigning and directing work. Completes appraisal performance reviews and disciplines team members when necessary.
• Formulates a fun and upbeat environment for all guests and team members to increase team member moral, motivation, and promote team spirit.
• Acts as the Activities Director in their absence and assists with other activity and event duties as necessary.

SUPERVISORY RESPONSIBILITIES
Manages subordinate team members in the Activities/Events department.

Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Also supervises the recreation Contract Company Resort Recreation & Tourism Management

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Additionally, the person must possess and adhere to the following Core Values: 

• Integrity 
• Passion 
• Work Ethic

Qualifications:

• Bachelor’s Degree in Events Management, Hotel Management, Parks and Recreation or a related field is required.
• Minimum of two years of related experience and one year of supervisory experience.
• Must be CPR, First Aid, and AED certified and have a current Driver’s License.
• Strong verbal and written communication skills to partner with all levels of team members and interact with guests in a courteous and customer service manner.
• Strong time management skills with the ability to multitask and coordinate with other departments to create activities and events on property.
• Proven ability to handle challenges effectively in regards to guest concerns to anticipate, prevent, identify and solve problems as necessary.
• Must be able to regularly lift up to 50 pounds and occasionally items over 100 pounds with assistance and/or extra equipment.
• Must be comfortable with variable and outdoor weather conditions and extreme heat.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.