Activities Coordinator

  • Full-time
  • Property: 40003-WG Smoky Mountain Resort

Company Description

About Westgate Smoky Mountain Resort & Spa:
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Description

As Activities Coordinator you will meet and interact with guests from around the world while helping them create remarkable vacation experiences by coordinating comprehensive recreational programs and special events.

As an Activities Coordinator, you will:

  • Conduct daily scheduled activities such as fitness related activities, poolside games and entertainment, family arts and crafts as well as family sports events, special events and guest trips
  • The Activities Coordinator runs the daily operations of the Activity Center which includes handling of monies, logging transactions into the computer, and writing and distributing receipts
  • This position requires daily upkeep of inventory, ordering supplies, and tracking guest interactions
  • Set up activities prior to activity start time. Clean up activities immediately upon conclusion
  • Conduct and actively participate in arts and crafts with the adults and children, assisting and being energetic
  • Conduct and actively participate in water games (in the pool), such as water volleyball, and other pool activities
  • Ensure guests safety during activities
  • Responsible for enforcing safety rules and procedures with guests
  • Keep inventory of guest participation, equipment, and guest interactions daily
  • Follow daily procedure for opening and closing of activities center, including pool area, locking appropriate doors, and cleaning up
  • Follow proper cash handling procedures including collecting monies, room charging, logging the money into the computer program, obtaining and distributing a receipt with guests signature, writing information on daily room charge ledger and handing the ledger to the front desk and dropping cash at close of shift
  • Maintain crafts and games in a neat manner and in working order; keep activities area orderly and clean
  • Responsible for sign out procedures of games and equipment
  • Keep inventory, submit order requests and inform manager when supplies are low
  • Conduct special events such as holiday parties, pool parties, or street parties etc.
  • Towels must be continually checked, folded and placed on pool chairs.
  • Update activities board with materials and fliers. Keep the activities board neat and up to date
  • Be creative and suggest new ideas and games for wacky water games and other fun activities
  • Make his/her presence known by speaking and engaging regularly with the guests and guests children so they are aware of the events and activities taking place
  • Create an upbeat, energetic, fun environment
  • Demonstrate enthusiasm, energy, drive, job devotion, positive attitude and dependability
  • Assist Kids Club and perform other tasks related to the Activities Department when needed
  • Ability to work well with others
  • Possess very good customer service skills and good judgment

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: 

  • Integrity
  • Passion
  • Work Ethic 

Qualifications

Requirements:

  • High School Diploma or general education degree (GED)
  • One to three months related experience and/or training; or equivalent combination of education and experience
  • Current Driver’s license 
  • CPR Certified
  • First Aid
  • Driver Safety certificate

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.