Welcome Group Agent

  • 3000 Paradise Road, Las Vegas, NV
  • Full-time

Company Description

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

 

Job Description

To provide 6 star customer service to new owners and guests and create a unique and memorable experience by anticipating and fulfilling the new owner's needs.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned:

  • Greet and welcome all owners and guests.
  • Assist with resort tours & show model to New Owners at any Vegas property of ownership.
  • Assist New Owners to transportation area.
  • Pick up & deliver New Owner gifts to Closing Officers.
  • Escort New Owners to assigned Closing Officer preparing guest paperwork for deeding.
  • Assist New Owners in guest lobby with popcorn or beverage.
  • Pick up files from Contract Processing and deliver to Closing Officer's office.
  • Pick up mail from onsite Post office including Fed Ex Office.
  • Stock water in beverage cooler & stock lunch / break area. Prepare coffee or popcorn.
  • Fold & Store New Owner Kit bags.

Additional Information

All your information will be kept confidential according to EEO guidelines.