ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Manages a variety of general office activities by performing the following duties personally or through subordinate supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, and other duties may

be assigned.

• Oversee all dayline Training Operations at specified resort
• Oversee dayline Recruiting needs at specified resorts
• Oversees all schedules at specified resorts
• Handle communications and accounts with inter and external vendors.
• Plan resort events

SUPERVISORY RESPONSIBILITIES

Dayline Training GM carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have good customer service skills

Advanced computer knowledge

Management and Sales experience

EDUCATION and/or EXPERIENCE

One-year certificate from college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Prior Westgate experience preferred. Should have excelled through the ranks starting with a Sales rep, member of top sales teams (Elite team, VOA team, etc.), Million Dollar Club, Training manager or TO.

Prior customer service experience required

Minimum 5-year Management Experience

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple and advanced correspondence and training materials. Ability to effectively present information in one-on-one and group (small and large) situations to customers, clients, and other team members of the organization and outside the company.

Bilingual a plus.

All your information will be kept confidential according to EEO guidelines.