ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

This jobs primary purpose is to assist manager in the operation of the Tour Desk.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, and other duties may be
assigned.

Process reports on a daily basis.
Order inventory supplies and uniforms as needed.
Act as manager in all areas of the Tour Desk in the absence of manager.
Assist manager in the operations of Tour Desk.
Assist Tour Desk staff with questions/concerns.
Train Tour Desk new hires.
Keep inventory of all sales paperwork copies such as price sheets, floor plans, credit apps, etc.
Assist with In House requests such as printing paperwork, pulling ownerships, and looking up banked
time.
Assist with Dayline requests such as running credit apps and checking paperwork.
Assist with any additional duties requested by management.
SUPERVISORY RESPONSIBILITIES
Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out
supervisory responsibilities in accordance with the organizations policies and applicable laws.
Responsibilities include interviewing, hiring, and training team members; planning, assigning, and
directing work; appraising performance; rewarding and disciplining team members; addressing
complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.

EDUCATION and/or EXPERIENCE
Bachelors degree (B. A.) from four-year college or university; or one to two years related experience
and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical
procedures, or governmental regulations. Ability to write reports, business correspondence, and
procedure manuals. Ability to effectively present information and respond to questions from groups of
managers, clients, customers, and the general public.

All your information will be kept confidential according to EEO guidelines.