Guest Services Representative

  • Full-time
  • Property: 36015-WG Branson Woods Resort

Company Description

About Westgate Branson Woods Resort: Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.

Job Description

Starting Pay $13+ / hour

You will be responsible for promoting and selling Branson shows and attractions, and provide concierge services in contracted locations. You will also assist our Direct Marketing Representatives. We are looking for a fun, sales-driven, vibrant individual, who our guests will remember for many years to come!

Responsibilities:

  • Sell and promote Branson shows and attractions
  • Represent Westgate Resorts in a professional manner at all times
  • Provides concierge service for contracted locations, including giving directions, maintaining updated information on local area attractions and special events, and maintaining a courteous, professional image to guests
  • Able to work a flexible schedule (day/hours) including weekends and holiday
  • Able to handle cash and tickets accurately and securely
  • Provide friendly and professional customer service

Qualifications

  • Must be able to use computerized point of sale system
  • Must be able to work various locations and schedules
  • Occasionally required to lift up to 10 lbs.
  • Some standing and walking required
  • Ability to communicate well with others
  • Enjoy working with tourists

Education:

  • High school or equivalent (Required)

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.