A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, cool breezes and spectacular oceanfront views along the beautiful Grand Strand. Enjoy the satisfaction of assisting guests from all over the world who arrive to enjoy our spacious villas and numerous onsite amenities.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
• Use all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Ensure policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Participates in interviewing and hiring of team members with the appropriate skills.
• Maintain the highest levels of quality by utilizing innovative strategies resulting in the highest levels of cleanliness resort wide.
• Ensuring the resort’s service standards are met every day resulting in exceptional Guest Satisfaction
• Leading, coaching, teaching, developing, and mentoring our talented Housekeeping Team
• Maximizing the resort’s profitability by utilizing financial tools and strategies to improve department profitability, control departmental expenses, and increase productivity

Management and Leadership

• Demeanor – Exhibits behavior that conveys confidence and respect from others. Make a good first impression and represent the organization in alignment with its core values.
• Communication – Design approach to different information and ideas to others in a convincing and engaging manner. Interpret verbal and non-verbal behavior and demonstrates active listening to ensure comprehension.
• Problem Solving – Coaches leaders and team members on complex issues into manageable parts. Finds alternatives and evaluates their implications before making a decision in addition to involving and gaining agreement from key stakeholders when making key decisions.
• Adaptability – Views how change impacts the team and other. Demonstrates flexibility in adjusting priorities and communicates reason for change and its impact.

Implementation

Team Building-Participate and lead as a member of a team to gear them toward the completion of established goals while cultivating collaboration amongst the team.

Results Driven - Set high expectation of performance and takes responsibility for work objectives, initiates and focuses efforts towards accomplishment of established goals. Goes above and beyond. Effective

Planning - Proper gathering of information and assessment of needs for specific initiatives, projects and tasks. Staffing for these items appropriately.

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: 

• Integrity 
• Passion 
• Work Ethic 

Requirements

• Must be able to lift 50lbs and work in outdoor weather conditions.
• Valid Drive’s License

DESIRED EXPERIENCE

• A qualified individual will possess a proven track record in a leadership hotel housekeeping team of a resort of at least 300 units or more for 3 to 5 years. A flexible schedule with 7 days per week availability, open to working any days, any shift, is a must. Bilingual Spanish speaking is a plus, but not required

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.