The future. It’s on you. You & Western Digital.

We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.

The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.

But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data. 
 
Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.

Role Overview

Responsible for maintaining and troubleshooting test equipment such as Testcell, Tester, Bagger, VDCS, and Conveyor systems to minimize downtime and ensure smooth production. The role includes resolving equipment and yield issues, investigating quality incidents, supporting product conversions, monitoring equipment performance, and driving improvement projects. It also involves providing technical training, following maintenance procedures, assisting engineers, ensuring ISO compliance, and adhering to all safety and cleanroom requirements.

Additionally, this role supports data collection, analysis, and project coordination activities to enable data-driven decision-making and continuous improvement initiatives.

Essential Duties and Responsibilities

Equipment Maintenance & Troubleshooting

• Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.
• Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.
• Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.
• Perform product conversions on test equipment to support various production requirements.
• Perform equipment checklists in accordance with standard operating procedures.

Process Monitoring & Data Analysis

• Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.
• Collect, consolidate, and validate equipment and process data from multiple sources (databases, MES, spreadsheets) to support engineering analysis.
• Perform basic data analysis using Excel, Python, or equivalent tools — including trend analysis, Pareto charts, control charts, and failure frequency summaries.
• Build and maintain data tracking templates, dashboards, or reports to visualize equipment performance metrics (OEE, MTBF, MTTR, yield loss trends).
• Identify recurring failure patterns through data review and escalate findings with supporting data to the responsible engineer.
• Prepare clear and accurate data summaries, reports, and presentation slides for shift reviews, weekly meetings, and management updates.

Project Support & Continuous Improvement 

• Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.
• Assist engineers in executing improvement projects by owning assigned tasks, tracking action items, and following up on completion status.
• Maintain project documentation including action logs, timeline trackers, meeting minutes, and change records.
• Support trials, experiments, and equipment qualifications by coordinating data collection plans and ensuring proper documentation of results.
• Coordinate cross-functional follow-ups between production, quality, and engineering teams on assigned project deliverables.
• Contribute to FMEA updates, control plan revisions, and SOP/work instruction changes arising from improvement projects.

Training & Knowledge Sharing

• Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.
• Document and standardize troubleshooting knowledge into reference guides, one-point lessons (OPL), or training materials for team use.

Compliance & Safety

• Ensure compliance with ISO standards and documentation practices.
• Adhere strictly to all safety rules and cleanroom protocols.
• Assist engineers with daily tasks and contribute to special projects as required.

Required

• Diploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics, or related field).
• 4–5 years' working experience in a manufacturing environment, preferably in equipment maintenance, troubleshooting, and repair.
• Good knowledge of mechanical systems (motors, bearings, gears, conveyors, pumps, compressors) and electrical systems (AC/DC, three-phase, sensors, relays, drives).
• Familiarity with hydraulic and pneumatic systems, including valves, cylinders, and pressure controls.
• Ability to read and interpret technical documentation (electrical diagrams, equipment manuals).
• Understanding of failure mechanisms and ability to isolate, detect, and correct equipment issues.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) for reporting, data tracking, and documentation.
• Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).
• Proficiency in Microsoft Excel for data manipulation — including pivot tables, VLOOKUP/XLOOKUP, charts, and conditional formatting.

Preferred

• Experience with PLC basics and troubleshooting automation/controls.
• Exposure to preventive and predictive maintenance tools.
• Experience with Test & Measurement equipment.
• Experience with data visualization tools (Power BI, Tableau, or equivalent).
• Familiarity with basic scripting or query tools (Python, SQL, or VBA) for data extraction and automation.
• Exposure to project management tools (MS Project, Planner, or equivalent task-tracking systems).
• Knowledge of lean/six sigma methodologies (5S, DMAIC, 8D, Fishbone/Ishikawa).

Skills

Skill Description: Technical Expertise, Strong hands-on ability to perform maintenance, repairs, and adjustments on industrial machinery. Troubleshooting: Logical fault isolation and problem-solving for mechanical, electrical, and control system issues. Tool & Instrument Proficiency: Skilled in multimeters, alignment tools, torque wrenches, calipers, oscilloscopes, function generators, and other diagnostic equipment.Data Handling (Enhanced)Ability to collect, clean, and analyze equipment/process data; present findings in a clear and actionable format.Project Coordination (Enhanced)Capable of supporting project execution — tracking tasks, following up on actions, and maintaining project documentation.Communication: Ability to explain technical findings and data insights clearly to colleagues, engineers, and supervisors.Safety Awareness: Knowledge and practice of safe work procedures in industrial settings.Teamwork: Effective collaborator across production, engineering, and quality teams.Adaptability: Capable of handling emergencies, unexpected breakdowns, and evolving technologies.Continuous Learning: Willingness to learn new machines, processes, emerging automation, and digital tools.

Because Western Digital thrives on the power of diversity and is committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution, we are committed to giving every qualified applicant and employee an equal opportunity.  Western Digital does not discriminate against any applicant or employee based on their protected class status and complies with all federal and state laws against discrimination, harassment, and retaliation, as well as the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].