At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™ brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for HDD FA all customers from China.
  1. Complete the FA work which assigned within the target TAT- including log FA and physical FA.
  2. Upload FA data to database and generate FA package based on FA data.
• Provide on-site technical support to customers as needed.
• Co-work with other function team like PCBA, WW FA,  FW, RWI, Servo, ME for issue dig out.
• Document failure analysis procedures, processes, and requirements.
• Provide effective information on tool or process improvements related to FA.

QUALIFICATIONS REQUIRED： 

Education:

Bachelor's or Master's degree in Electronics, Microelectronics, Computer Science, Electrical Engineering, Mechanical Engineering, Industrial Engineering, Material Analysis, or related field

Experience:

• 2-5 years of failure analysis experience

• Hard disk drive (HDD) experience highly preferred

Technical Skills:

• Knowledge of semiconductor technology, product testing, device reliability, and failure analysis

• Understanding of reliability testing concepts, failure mechanisms, and failure modes

• Familiarity with basic circuit knowledge • Programming skills in C++, Python, and VBA (preferred)

• Strong data analysis capabilities including data processing and statistical analysis

Soft Skills:

• Excellent oral English and communication skills

• Ownership and accountability • Independent thinking and problem-solving abilities

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email [email protected].