At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

As part of the SSD FPG Manufacturing Dept, your general goal is to improve the quality of the Firmware and Test Software in our sustaining products.  You will utilize your strong experience in project/program management, risk management, conflict resolution, quality standards and best practices, work with cross functional teams and different stake holders such as Product Management, Program Management, Engineering and Marketing.

Responsibilities:

• Represents product quality as the sustaining Product Firmware/Test Software Program Manager in sustaining core teams.
• Accountable for Product Firmware/Test Software Quality and Reliability when product transitions into sustaining phase.
  • • Leads and or drive activities to ensure that Product Firmware/Test Software Quality & Reliability expectations are met
    • Summarizes status/issues of Product Firmware and Test Software at the sustaining PDT meetings. Provides the context for weekly status update discussions and highlights issues.
• Accountable to manage Product Firmware/Test Software Quality related issues arise during sustaining phase as defined by protocol.
  • • Communicate excursions to executive management and SCT. Drives SSO process, leads team to drive closure inclusive of the risk assessment, containment action, root cause, and CAPA.
• Collaborates with Reliability Engineering and Validation Labs to develop Test Plans and schedules for firmware changes and test software changes.  Ensures changes meet overall quality and reliability requirements.  Follows up after testing completion to ensure test report is filed in system. 
• Works with NPI counterparts to ensure smooth transition into sustaining and ensures products meet all regulatory and agency certifications.
  • Participates in Product design reviews, Manufacturing readiness reviews and Q&R test plan reviews
• Coordinates with other QAPMs for Lessons Learned in support of continuous process improvement.
• Develop SMART goals in support of strategic quality initiative(s) as communicated by management.

Qualifications:

Required:

• Minimum Bachelor's Degree of Science / Engineering in Computer Engineering / Electronics / Computer Science with 5+ years of related experience.

Preferred:

• Experienced in Firmware Development, Test Software and SSD/HDD storage systems highly desired.
• Experienced in management is a plus.

Skills:

• In depth understanding of storage systems and related issues - performance, quality and reliability.
• History of successful delivery in distributed and collaborative environment with teams in different geographies and different time zones.
• Ability to lead and work with technical team to achieve goal.
• Understanding of NVMe/PCIe/SAS/SATA is a plus.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.