At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

AN IDEAL ENGINEER:

• Understand how our users back up data from phones and computers, store photos and video, and archive data and empathize with that end-user.
• Does not like broken things.  Will speak up if something seems wrong, insecure, or unreliable.
• Has a good collection of operational war stories that can be used to justify good operational practices.
• Has a learning mindset.  Enjoys diving deep into systems to solve problems.
• Likes working in a geographically distributed collaborative team.
• Understands how rewarding firefighters can build a culture of arsonists and fights for a sustainable operational culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure the continued operations of a variety of IoT cloud services.
• Pair with developers to deliver sustainable software systems.
• Create and review metrics to track, monitor, and optimize capacity, performance, and scalability.
• Develop architecture designs and recommend solutions to improve cloud infrastructure and services
• Practice sustainable incident response and blameless postmortems. Help drive continuous process improvement to ensure that we're always able to be a little more secure and a little more reliable.
• Respond to urgent issues.
• Write project plans, runbooks, reference texts, and policy documents.
• Participate in an on-call rotation and other duties that may be periodically assigned

REQUIRED QUALIFICATIONS:

• A self-driven learner with a drive to understand things or with a formal background in computer science or a related field.
• Experience digging into operational problems with successful long-lived software deployments including some gnarly stuff that seemed like a good idea at the time.
• Experience working with the critical parts of cloud software deployments such as configuration management, infrastructure automation, containerization, monitoring, high availability, networking, disaster recovery, and security.
• Comfortable with a useful selection of the Amazon Web Services offering including experience troubleshooting IAM access issues.
• Experience with at least one database engine: MySQL, Postgres, DynamoDB, or Athena
• Strong understanding of DNS, CDN, load balancing, and web servers
• A passionate understanding of security and security controls
• Well versed in at least one scripting language and comfortable with Linux system administration tasks
• Comfortable working in an organization that uses ticketing systems like JIRA and source control systems like Git.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado or remote jobs that can be performed in Colorado.  This range may be modified in the future.
• You will also be eligible to participate in Western Digital's Short-Term Incentive (STI) Plan and to receive equity awards under our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs), pursuant to the terms of these programs.  RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Virgin Pulse Program; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.