Senior Engineer, Quality Assurance Engineering

  • Batu Kawan, Malaysia
  • Full-time
  • Business Function: Quality Assurance Engineering
  • Work Location: Seberang Perai Office--LOC_SNDK_Seberang Perai Office
  • Job Type (exemption status): Exempt position - Please see related compensation & benefits details below

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

  • To lead & drive the cross-functional team to Proactive Continuous Improvement on Yield triggering & Quality Metrics & Excursion.
  • Responsible & accountable for Process Quality Excursion (QAx & SSx)
  • Oversee daily quality control processes to ensure quality of final products meets customer’s expectations.
  • Support and conduct internal and external audit activities related to process
  • Facilitate resolution of proactive quality initiatives; continuous improvement, preventive actions & mistake proofing
  • Develop Statistical process control (SPC) system set up (mechanism), including control limits setting, response rules, triggering feature and ensure out of control action plan is followed.
  • Co-define, control and monitor process CTP & CTQ.
  • Develop, conduct & ensure effectiveness of pFMEA, OFE and OCAP
  • Create, review update and ensure standard operation procedure (SOP), inspection checklist, control and OCAP plan are being met.
  • Verify effectiveness of corrective and preventive actions taken.
  • Responsible for new process, line and tool buy off/readiness and qualification.
  • CCB & deviation evaluation verification on Process Related.
  • Involve 8D & Lesson learned on Process Related Issue
  • Responsible for RMA & FA process relate issue for root cause analysis & Improvement plan.
  • Attending the NPI readiness meeting and MRR meeting.



  • Bachelor or master degree in electronics, or Science related with 5+ years working experience.
  • Experience – minimum of 5 years experience in manufacturing quality management and PCBA manufactruing industry.
  • Minimum degree holder in Engineering or Science related.


  • Experience working with SSD product is an added advantage.


  • 7 QC tools, SPC (hand on experience on Software like Jump, Minitab, SPSS), FMEA, PPAP, APQP, problem solving & excellent communication skills both oral & written. Experience in Six Sigma is an added advantage.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.