Data Analyst 2, Logistics

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

As a Logistics Analyst in the Global Logistics organization you will be responsible for driving excellence in the logistics operations including import and export activities to/from the site and deliver high standard of operation excellence and compliance.

• Analyze as-is process to identify gap and improvement opportunities in the day-to-day shipping, import/export and logistics operation activities.
• Perform advanced analysis on logistics operations data and provide solutions/recommendations.
• Develop KPI report and operations performance dashboard to be presented to the management.
• Develop process improvement plans and workflow automation.
• Responsible for timely and accurate all relevant reporting and record keeping for audit purposes.
• Develop and maintain relevant logistics operation database for data analytics.
• Document, own and update standard operating procedures (SOP) and Work Instructions (WI).
• Conduct audit on import/export and logistics related KPI and provide improvement actions plan.
• Perform root cause analysis, identify improvement opportunities and document the learnings.
• Attend to ad-hoc logistics and import/export related matters and drive solution with relevant internal and external stakeholders e.g. customers, broker, freight forwarders, government agencies.
• Support Customs, C-TPAT/AEO and other internal/external audits as necessary.
• Be a subject matter expert in logistics and import/export related matters and provide suggestion for continuous improvement opportunities and participate in continuous improvement projects.
• Develop and deliver training to internal or external stakeholders with regards to project implementation or business process changes.
• Ensure high standard of compliance to US and Malaysia import/export regulations.

• Minimum Degree in Logistics/Supply Chain Management/Trade Compliance or relevant field of study.
• Minimum 5 years of relevant experience in manufacturing or logistics industry handling import & export operations.
• Strong critical and analytical thinking and problem solving skill.
• Advanced knowledge in Microsoft Excel is a must and able to work with large amount of data.
• Experience in documenting process flows.
• Knowledge in any analytics/BI tools and workflow automation is a plus.
• Experience in End User Programming is highly preferable.
• Good in presentation skill using Microsoft PowerPoint.
• Experience in planning and leading projects implementation.
• Has a strong sense of urgency, take initiative and able to work independently and also in teams.
• Highly organized and able to adapt to a dynamic working environment.
• Good knowledge in Malaysia import/export and LMW requirements
• Experience working with freight forwarders, customs broker and government agencies e.g. Customs, MITI is preferred.
• Familiar with shipment incoterms, Harmonized System (HS) Codes and Export Classification Control Number (ECCN)
• Knowledge in Malaysia and US export control requirements is a plus.
• Experience with Authorized Economic Operator (AEO) is a plus.
• Knowledge in ERP applications such as SAP/Oracle is a plus.
• Excellent interpersonal skills and fluent in communicating in English and Bahasa

All your information will be kept confidential according to EEO guidelines.