The future. It’s on you. You & Western Digital.

We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.

The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.

But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data.

Western Digital® data-centric solutions are found under the G-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.

Duties & Responsibilities
 

• Help manage Western Digital’s online enforcement program in certain territories; monitor online marketplaces using third party monitoring tools; initiate and manage takedown requests and escalations; help manage relationships with online marketplaces. 
• Manage test purchase programs.
• Assist in UDRP proceedings regarding infringing domain names.

• Analysis of data to identify counterfeiters/infringers and support criminal actions and civil cases.
• Authenticate products in support of brand protection activities; develop in depth knowledge and expertise for Western Digital products, packaging and pricing to support product authentication.
• Develop, gather and track evidence, manage evidence and evidence logs, and maintain records and dockets.
• Support criminal actions and civil cases for brand enforcement and warranty fraud.
• Stay up to date on industry trends in global brand protection and enforcement.
• Facilitate reporting on global brand protection and enforcement activities to business partners.
• Develop guidelines and conduct trainings for internal and external stakeholders about brand protection and intellectual property matters.
• Communicate with outside counsel, law enforcement and investigators on brand protection matters. 
• Domestic and international travel may be required when it is safe to do so.

Education and Experience Profile
 

• An undergraduate degree from a reputable university and comparable work experience.
• 6-8 years of relevant experience, preferably with technology products.
• Advanced knowledge of Microsoft Word, Outlook, Excel, Power Point.
• Working familiarity with intellectual property law, including trademarks, copyrights, design patents, and utility patents.
• Experience working with third party monitoring tools such as Corsearch preferred.

• Ability to operate independently and demonstrate resourcefulness in a fast paced and changing work environment.
• Ability to initiate and manage brand protection initiatives.
• Ability to work effectively with IT.
• Ability to understand and work with large sets of complex data.
• Flexibility and knowledge to manage numerous projects simultaneously under deadline pressure.
• Ability to communicate effectively verbally and in writing, including with law enforcement and other government officials.
• Professional demeanor and ability to function in a highly confidential work environment.
• Strong organizational skills with the ability to prioritize.

• Sensitivity to working across cultures and build strong relationships with co-workers and flexibility with respect to taking calls with team members in other time zones.
• Rebounds from setbacks and adversity when facing difficult situations.
• Has a customer service focus and works collaboratively with internal partners.
• Instills trust and develops/maintains good working relationships with internal partners and/or external contacts and counsel.
• Attentively listens to others and encourages the open expression of diverse ideas and opinions.
• Provides timely and helpful information to others across the organization.
• Consistently achieves results, even under challenging circumstances.
• Effective at conflict resolution skills to manage difficult situations.
• Actively learns through experimentation when tackling new problems.

Because Western Digital thrives on the power of diversity and is committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution, we are committed to giving every qualified applicant and employee an equal opportunity. Western Digital does not discriminate against any applicant or employee based on their protected class status and complies with all federal and state laws against discrimination, harassment, and retaliation, as well as the laws and regulations set forth in the 'Equal Employment Opportunity is the Law' poster.