Talent Community Manager India

  • Gurugram, Haryana, India
  • Contract

Company Description

Welocalize, Inc., founded in 1997, offers innovative language services to help global brands reach audiences around the world in more than 175 languages. We provide translation and localization services, talent management, language tools, automation and technology, quality and program management. With more than 1,000 full-time employees worldwide, Welocalize maintains offices in the United States, United Kingdom, Germany, Ireland, Spain, Italy, Romania, Poland, Hungary, Japan and China. www.welocalize.com

Job Description

Reporting to the Talent Community Regional Manager APAC, this role is responsible for recruitment, sourcing, screening, onboarding, and relationship and community management of freelancers and vendors for Indics languages. The following is a non-exhaustive list of responsibilities and areas of ownership of the Talent Community Manager:

Talent Sourcing & Onboarding

  • Manage talent sourcing and recruitment campaigns, through the planning, execution, tracking, delivery, and closure of projects;
  • Purchasing management, to include rate negotiation, leveraging volume, allocation for discounts and rebates;
  • Complete talent onboarding on to Welocalize’s platforms following a specific set of instructions;
  • Train new resources on Welocalize and client specific systems;
  • Work as a part of the Community Team, and pitch in to help with team tasks as they arise; Including but not limited to: Acting as holiday back-up, administrative tasks, campaign management, etc.

Talent Community Management

  • Talent relationship management and development;
  • Maintain and update vendor and freelancer assignments in internal systems that fit to their and the clients’ profile, monitor progress, re-assign as needed;
  • Plan contingency to ensure resource availability for peak periods or capacity crunch times, known and unforeseen; 
  • Maintain relationships and engagement with current resource base through
  • regular interaction via a variety of media and acting as their escalation point
  • as appropriate;
  • Update and manage weekly/monthly reports;

Qualifications

Education Level

  • Bachelor's degree (B. A.) from a college or university in related field, or equivalent combination of education and experience.

Experience

  • Experience in a fast-paced, client-centric environment
  • Fluency in written and verbal English
  • Strong computer literacy, MS Office, e-mail, internet
  • Proven ability to learn new processes and tools
  • Positive and energetic, thrives in all kinds of social situations, regardless of culture
  • Enjoys working in a team and derives energy from being within a team
  • Good communication skills, attention to detail, and the ability to work to tight deadlines are essential
  • Team-player with the ability to problem-solve and show initiative
  • An objective, problem-solving mindset, mental flexibility and a “can do” attitude
  • Knowledge of the localization industry desired but not mandatory
  • Experience with ISO Quality System desirable

Key competencies:

  • Excellent Customer Service and focus Community
  • Naturally inclined towards Quality in all areas of responsibility
  • Persuasive Communicator with a focus on Building a credibility-based Relationships
  • Problem solver with a drive for Continuous Process Improvement
  • Passionate about Learning
  • Technical or Analytical mindset

Additional Information

This is a 1-year full-time contract job. If you are interested please attach your CV and sign the NDA below

  • Welocalize's NDA at the link below:
    https://secure.rightsignature.com/templates/57a618c2-e7e2-4387-8608-278d817b7728/template-signer-link/c0bebceb884841735e3ecc6796bffc43