The Wellness WAY  

Wellness Warehouse was launched with the vision of creating a holistic health destination for conscious consumers wanting to live life well for themselves, their communities and the planet.

Rather than rest on our laurels, we are continuing to grow and evolve, offering an innovative and collaborative working environment that encourages individual and community development through ongoing learning.

Our talent strategy is to recruit people as brand ambassadors and change agents at every level of the business, empowering them through our Wellness Training Academy. 

You’re perfect for the Wellness family if you have a passion for wellbeing, genuinely care about making a positive difference in people’s lives and are a motivated team player committed to exceptional customer service.

We invite you to join us on the wonderful Wellness journey.

Direct experience of the individual / Behaviours

Caring

• A genuine ability to express care, patiene and connect with integrity

Sales Orientation

• Natural drive and excitement about selling in the wellness sector

Team Player

• Open to feedback and collaboration with an understanding of the importance of team interdependence

Customer Loyal

• A genuine love of being of service and delighting customers through experience and product

Willingness to Learn

• Open to continuous improvement through knowledge and skill development in the wellness sector

Your Strategic FOCUS AREAS

Sales

• Budgets / targets – Contribute to meeting and exceeding sales
• Customer service – Assist with POS
• Training – specialise in Health, Foods and Body Care departments through focused supplier training and prescribed booklist completion  

Customer Experience

• Store atmosphere – ensure a professional environment  
• Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines, knowledge of store layout

Store Disciplines and Productivity

• Merchandising - accurate ticketing and effective merchandising as per support office guidelines

Risk Management

• Stock - stock counts and product expiry checks

Training and Mentoring

• Continuous improvement – share knowledge, expertise and passion within the Wellness community

People Management

• Stock - stock counts and product expiry checks
• Culture – ensure a performance development culture
• Teamwork – ensure store effectiveness through team effectiveness

• Grade 12
• Relevant diploma / short course qualification – health and wellness modality
• 4+ Years retail sales with a minimum of 1 year in the role of Wellness assistant
• Completion of all applicable Wellness Training Academy foundation and specialist modules 
• Completion of required Wellness booklist
• 80% achievement for the Wellness competency assessment
• Excellent written and verbal communication skills
• Fully computer literate   
• Genuine interest in the Wellness brand and products
• Understanding of the Wellness customer and brand
• Ability and willingness to work weekends and extended retail hours

We OFFER

• Competitive, market-related salaries based on skills and experience
• Remuneration based on a ‘cost to company’ model
• Provident fund, death and disability cover (permanent team members)
• Performance incentives
• Team member discounts on in-store and online purchases
• Bonus birthday leave day
• Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
• Exceptional product training with suppliers of our key brands
• Free Wellness Healthy Happenings event access
• Involvement with a community of people who really care about making a difference in the world