Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work. 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

Responsible for ensuring the stability, integrity and efficient operation and enhancement of 3rd party low to medium complex application systems that support core organizational functions.  Will work to formulate and define specifications for 3rd party software applications or modifying/maintaining complex existing applications using engineering releases and utilities from the product vendor.  Designs, configure, tests, debugs and documents those programs.

Required:

• Associate's Degree or direct and applicable work experience.
• Minimum of 1 year experience in a role working with or supporting third party application management including configuration, monitoring, testing and troubleshooting.  
• Knowledge of or experience in a role working directly with third party vendors.  
• Strong verbal and written communication skills demonstrated while working with internal and external stakeholders.
• Experience with troubleshooting and identifying the root cause of production issues.  
• Understanding of business requirements and experience translating these into technical specifications.
• Ability to manage or direct multiple activities simultaneously to accomplish goals along with measuring and evaluating processes, services and products to meet business needs

Preferred:

• Bachelor's Degree
• Experience partnering with global staffing vendors to deliver projects
• Facets Knowledge

Job Responsibilities 

a) Responsible for executing configuration management plans and understanding business requirements.  Will work to maintain documentation of business processes to better efficiencies and processes.

b) Responsible for maintaining configuration management policies and procedures.  Analyze and troubleshoot configuration problems in a timely manner and review and implement any necessary changes according to business requirements.

c) Will work directly with 3rd party Wellmark vendors.

d) Monitor organization deployments to ensure a successful execution.  Will then work to document procedures and processes.

e) Will work closely with development, Quality Assurance and other support teams to complete configurations tasks within deadlines.

f) Will attend project meetings; including but not limited to kick-off meetings, configuration meetings, and production meetings as needed.  Will then assist in the preparation of system requirements, design documents and test strategies.

g) Troubleshoot configuration failures and issues in a timely manner and develop process improvements to automate and streamline build processes.

h) Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants