About the role: In this role, you will provide administrative support to our Vice President, Chief Information Security Officer. You will utilize your organizational skills to provide a broad scope of leadership support to this leader and thier team by carrying out your operational responsibilities and objectives in a dynamic, enthusiastic environment. You will take independent actions following established procedures with limited supervision and provide support on several fronts, including, but not limited to, calendar and time management, project support, employee and contractor onboarding, scheduling complex meetings, planning, budgeting, coordinating, and researching.

This role is based in our Des Moines, Iowa office with a hybrid schedule: Mondays and Fridays remote, and Tuesday through Thursday onsite, with the ability to be flexible when needed.

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

Ideal candidates have a keen sense of initiative, proactively identify areas where they can contribute, and act without waiting for instructions. Their self-directed nature enables them to efficiently prioritize tasks, manage their time effectively, and adapt to changing demands. They are passionate about the team’s success and constantly seek opportunities to support their colleagues to contribute to the overall mission of the company. They feel strong when they are highly proactive in planning and scheduling to ensure that leadership’s time is appropriately allocated and that they are always well-prepared. Their motivation and optimism are contagious, inspiring others to strive for excellence. Being highly visible throughout the organization, this Administrative Assistant is known and respected by colleagues from various departments. Their strong interpersonal skills and ability to collaborate seamlessly across teams make them a valued resource and a trusted point of contact.

Required:

• Associate's Degree in Business, Office Administration, or related area, or direct and equivalent work experience.
• 4+ years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
• Strong Microsoft office product experience —e.g., Outlook, Teams, Word, PowerPoint, Excel and Visio.
• Strong and effective written, verbal, and interpersonal communications skills.
• Effective project support, multi-tasking, and organizational skills, including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
• Strong attention to detail with demonstrated accuracy.
• Ability to operate independently and make decisions by following procedures that may include ambiguity.
• High level of initiative, effort, and commitment to completing tasks efficiently while anticipating the needs of others.

Preferred:

• Prior experience assisting high-level leaders in technology, insurance, or a similar corporate environment. 
• Ability to handle sensitive information with discretion.
• Collaborative approach with the ability to solicit cooperation and action from others throughout the organization. 
• Experience developing and managing budgets through spreadsheets and similar financial management software. 
• A desire to explore new and innovative technology tools.

a.  Customer Service – Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries.  Where situations allow, provide problem resolution, research, and  interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.

b.  Time Data Management - Accurately and effectively perform calendar management by resolving timing conflicts, scheduling meetings, prioritizing and managing multiple inquiries, and handling mail distribution and receipt.  Ensure that all meeting materials are provided to participants and the necessary equipment is available.

c.  Budget - Participate in the budget process planning, data entry, account reconciliation, and the timely handling of invoices and inquiries with internal and external customers/vendors.

d.  Reporting - Prepare and/or create error free and moderately complex documents and materials in a timely manner for internal/external communications.  This may involve database(s) that include the entry, analysis and the gathering of information to produce reports.  Compile data from multiple sources and create accurate sensible charts, graphs, and reports.  Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information.  This could include confidential documents such as business plans, legal actions, personnel information, etc.

e. Administrative Support - Provide moderately complex administrative support to multiple departments including but not limited to the creating and submitting of expense reports, event planning, catering requests, coordination of travel arrangements, ordering departmental supplies, and assistance with intra-department documentation and file management.

f.  Project Management  – Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and potential responsibility for the leading of smallproject implementations.

g.  Other job duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".