Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

Are you an organized and proactive professional who thrives in a fast-paced and high energy environment? Do you possess exceptional administrative skills and have a passion for helping others? If so, we have an exciting opportunity for you!

In this Administrative Assistant III role, you will support the Director Individual & Group Sales/Retention, Director Business Development and their teams. You will act as a key point of contact for our sales agent’s office to these critical functions, complex calendar & inbox management, scheduling meetings with external stakeholders, travel coordination, greeting visitors, and handling all administrative tasks efficiently. Utilizing independent judgment and organizational skills to provide a broad scope of administrative support to leaders in carrying out their operational responsibilities and objectives in a fast-paced, enthusiastic environment. You will take independent actions following established procedures with limited supervision and provide support on several fronts including but not limited to time management, project support, planning, budgeting, coordinating, scheduling, and researching while maintaining confidentiality.

Our Ideal Candidate: Your strengths shine when your leader trusts you to keep operations running smoothly because it allows you to showcase your ability to anticipate the needs of others and effectively juggle competing, shifting priorities. They proactively make decisions, improve processes, anticipate needs, and drive plans forward with minimal supervision– they’re skilled at thinking ahead and taking appropriate action. Strong communication skill with the ability to craft messaging and a power Excel user to keep things organized. You feel strong when you are highly proactive in your planning and scheduling to ensure that leadership’s time is appropriately allocated and that they are always well prepared.  You feel energized when you cover all of your bases, delivering a well-orchestrated plan for any assignment you are given.  You are well known for being a friendly and welcoming face, but also for being highly results oriented. You look forward to being called on for special projects that could involve creation of communications, research, and reporting for the department. Collaborating cross functionally with administrative staff and other functional areas within the business keeps you engaged.  You feel most effective when you are able to tailor your support to the needs of your leaders and being creative in finding efficiencies for the leadership team. 

Requirements for Administrative Assistant III:

• Associate's Degree in Business, Office Administration, or related area, or direct and equivalent work experience.
• 4+ years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
• Strong Microsoft office product experience —e.g., Outlook, Word, PowerPoint, Excel and Visio.
• Strong and effective written and verbal communications skills.
• Effective project support, multi-tasking, and organizational skills, including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
• Strong attention to detail with demonstrated accuracy.
• Ability to operate independently and make decisions by following procedures that may include ambiguity.
• High level of initiative, effort, and commitment to completing tasks efficiently while anticipating the needs of others.

Requirements for Administrative Assistant II:

• High School diploma or GED
• At least 2 years of previous administrative assistant experience providing support to multiple leaders and teams within an office environment.
• Proficient with Microsoft office products —e.g., Outlook, Word, PowerPoint, Excel and Visio.
• Demonstrated verbal and written communication skills.
• Demonstrated multi-tasking skills and the ability to handle multiple assignments.
• Good organizational skills, including time management.
• Ability to make decisions by following established procedures.
• Demonstrated ability to work in a fast-paced office environment under deadlines.
• Strong attention to detail with demonstrated accuracy.

a. Customer Service – Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide problem resolution, research, and interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.

b. Time Data Management - Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.

c. Budget - Participate in the budget process for multiple departments to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.

d. Reporting - Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications. May maintain database(s) including the entry, analysis and the gathering of information to produce reports. Compile data from multiple sources and create sensible charts, graphs, and reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc.

e. Administrative Support - Provide moderately complex administrative support to multiple departments including but not limited to answering phones, responding to customer inquiries, data entry, event planning, coordination of travel arrangements, ordering departmental supplies, and assist with intra-department documentation and file management.

f. Project Management – Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for leading project implementation.

g. Other job duties as assigned.

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]