Health Care Intelligence Consultant

  • Full-time
  • Department: Clinical | Health Networks | Provider Support
  • Work Environment: Hybrid
  • Pay Grade: 21

Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!  

Learn more about our unique benefit offerings here.  

Want to know more? You can learn about life at Wellmark here. 

Job Description

Use your strengths as a Health Care Intelligence Consultant at Wellmark! 

About the role: As a skilled consultant charged with leading the proactive research, evaluation and curation of health care intelligence from internal and external sources, you will play a part in informing and guiding Wellmark’s senior leaders and strategic plan. To do this, you will form strong partnerships in a matrixed environment to aid in your research and collection of key information. You will lead the build-out of the mechanism and structure for gathering, storing, tracking and updating health care intelligence while also framing out this information through effective communications to internal stakeholders. In this role, you will need to be keenly aware of Wellmark’s strategies, especially top initiatives within the Health Care Innovation division, in order to effectively make informed recommendations that drive strategy. 

About you: You are intellectually curious, and this shows in your innate ability to dig-in and research new and existing information pertaining to the health care sector, which helps you effectively and efficiently communicate to various levels of an organization. Presenting your findings and recommendations to an audience, both in writing and in person, is exciting for you. You are a go-getter and have been told you are organized and thorough in the way you work, often developing creative and structured ways to maintain and track information. You are skilled at building workplace partnerships through collaboration and reliability. In addition, you are a critical thinker and have the ability to break things down to better understand their merit. If the idea of driving change and impacting strategy through challenging research is motivating to you, apply today to be a Health Care Intelligence Consultant! 

Qualifications

Required:

  • Bachelor’s degree or direct and applicable work experience.
  • 5+ years’ experience within a health care/network business environment or related experience.
  • Strong analytical and critical thinking skills with the ability to develop recommendations.
  • Proficiency with analysis techniques including monitoring, collecting, recording, summarizing data, presenting, and evaluating with accuracy, validity, and integrity.
  • Technical proficiency and advanced knowledge of Excel & PowerPoint. Ability to learn new systems quickly.
  • Strong critical thinking and problem-solving skills with the understanding of causality.
  • Understanding of corporate financial measurements and their impacts.
  • Ability to independently conduct research, provide targeted insights to drive business strategy, and effectively consult with and influence stakeholders.
  • Strong written and verbal communication skills with the ability to express complex concepts clearly and concisely, work successfully with multidisciplinary teams, present findings to leadership (including executive level) or larger audiences.
  • Self-starter with strong organizational skills and the ability to multi-task competing priorities in a fast-paced environment. Flexible and adaptable to change.
  • Ability to identify creative, innovative solutions that help support and achieve long-range strategic goals.
  • Ability to coach and mentor others.
  • Travel required up to 5%.

 

Preferred:

  • Master’s degree (MBA, MHA, MPH, etc.).
  • Management consulting experience, C-suite presentation & delivery.
  • Proven thought leadership within health care industry.
  • Some managed health care or provider experience is a plus.

Additional Information

Job Responsibilities:

a. Lead health care intelligence initiatives through research, rational judgement, and investigative creativity to deliver an unbiased and respected view of the health care landscape. Collaborate with internal and external sources to build a resource pool of information and knowledge sharing.

b. Build and maintain a system of information curation and tracking that can be used to develop deep understanding of external stakeholders and align their motivation with our key initiatives.

c. Analyze data and key performance indicators to drive optimization of existing programs and introduction of new initiatives that can change the healthcare landscape for the better.

d. Establish expertise with executive leadership, and key stakeholders as a healthcare industry expert. Guide rational decision making and provide open communication channels to share information.

e. Inform key stakeholders of opportunities and drive changes in strategy. Use internal strategy information to communicate effectively to key parties around information that is ready for external stakeholders and create talking points to arm influencers.

f. Responsible for developing strategic recommendations to support health & pharmacy services and network strategy initiatives by conducting quantitative and qualitative research including needs assessment, conceptualization, proposal development and data analysis and reporting. Mentor and coach individuals on methods and measurements and provide instruction on best practices to achieve intelligence goals.

g. Provide key insights by mainly using secondary research tactics, and using primary research tactics as needed. Gather intelligence from internal and external business partners to support analysis and research consultation. Provide input into future state analysis and reporting needs. 

h. Create and utilize strategic canvases to identify key opportunities and gaps against the competition to support heath & pharmacy services and network strategy and facilitate the required planning and reporting activities for the health care innovation division. 

i. Participate in relevant projects and annual planning with senior leadership teams to identify goals to support key initiatives. Work closely with product managers, product owners, and agile teams to deliver value on identified gap areas.

j. Keep informed, support and adhere to regulations and processes, including Wellmark’s business analysis and reporting protocols.

k. Other duties as assigned.

This job requires a non-compete agreement.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

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