Webtellect operates with the zeal of a start-up, to provide expert software design and development services to a suite of clients. We are not the firm where folks can put the feet up, enjoy a paycheck, and mill around the water cooler.  We are the firm that is passionate about technology, and utilizing such in the pursuit of solving business and real-world challenges.  Work hard, play harder.  Our clients have defined budgets and we are held to higher expectations.  We have various vertical markets we attack offering relevant solutions, and therefore we do not live and breathe in only a "single technology" or "one-technology-fits-all mindset."  Each project potentially offers something new.  We have a driving passion for software excellence.  Feathers in our cap includes the development of interactive exhibits for the Visitor Center of the world’s largest philanthropic organization, custom enterprise platform development for the largest drilling company in the U.S. Oil and Gas industry, Medical Record solutions, and giving back to our community through various programs.

The team is looking for a Program/Product Manager. This multi-disciplinary team works on a variety of projects with a range of partners, from product UI to Web sites, videos and presentations that help tell Microsoft's design story.

We are looking for a user-focused, data-driven and organized storyteller with a knack for driving through ambiguity. The ideal candidate will treat every project like a product and work with their partners to define the opportunity, chart a course to achieve and measure that impact and tell a great story along the way.

You should be a great communicator, have attention to detail and be confidently creative and efficient with processes to drive for results. This is a friendly, fast paced collaborative team environment – you need to be able to adapt quickly to shifting priorities from multiple design and partner teams and help the team do the same. 

Key Responsibilities include:

• Write project briefs and align team on project goals/schedule
• Use user feedback/usage data to identify trends and potential areas for improvement
• Drive internal studio efforts
• Coordinate design sprints and other collaborative working sessions
• Ensure we are telling our story effectively with measurable business impact through status reporting and regular management checkins
• Adapt quickly to shifting priorities from multiple design and partner team
• Produce/project manage Web site redesign (/design) and other projects
• Create and track design tasks using VSO, work with team to ensure work is on track
• Use user feedback/usage data to identify trends and potential areas for improvement
• Maintain a regular rhythm of reporting how projects are tracking against business objectives
• Maintain design backlog (in collaboration with engineering)
• Improve processes around asset management for videos, presentations, product designs and other collateral

• A minimum of 3-5 years of program/product management, project management, and/or content publishing experience in a design environment
• Experience using customer feedback/data to drive product/process improvements
• Strong verbal and written communication skills, ability to influence and negotiate across organizational boundaries

• Reporting: 15%
• Triage, task management, communications: 30%
• Process Improvements/Portfolio management: 10

• Meetings, collaborative efforts, working with partners: 45%

Notes:

• Local, onsite only
• No 3rd parties.
• No Visas allowed
• Some travel required