Established in 2003, the Wealth Management Institute (“WMI”) is Asia’s Centre of Excellence for wealth and asset management education and research. Founded by Temasek and GIC, WMI is driven by the vision to catalyse Singapore’s growth ambition to become a leading international wealth and asset management centre. We believe that advancing knowledge and capabilities can have a sustainable impact on value creation at an individual, institutional and national level.

WMI is appointed as Singapore’s Lead Training Provider for Private Banking by the Institute of Banking and Finance Singapore (“IBF”) and supported by the Monetary Authority of Singapore (“MAS”). WMI provides a comprehensive suite of practiced-based programmes from IBF accredited certification programmes, Graduate Diploma to Master of Science in Asset and Wealth Management in collaboration with Nanyang Technological University. In 2020, WMI enrolled 17,000 finance professionals from 150 leading financial institutions across 60 programmes.

This role reports into the Client Solutions team at WMI.

Key Responsibilities:

1. Provide learning technology set up to deliver training programmes using a range of virtual training platforms and tools such as Webex, Zoom, Teams etc.
2. Provide training & learning management system (TMS & LMS) support and technical assistance to ensure functionality and timely set up of classroom and online learning courseware and assessments.
3. Manage online learning user enquiries and issues, supports annual update and user acceptance testing, as well as monthly reporting.
4. Support programme team to ensure the smooth running of training programmes and processes.
5. Handle applications and enrolments in TMS/LMS to issue invoices and e-certifications.
6. Extract, organise and analyse MIS related to learner’s records, trainer and participant ratings, participant profiles, completion progress for certification, etc.
7. Liaises with clients from various financial services industries such as private banking, priority banking, consumer banking and insurance.

Minimum Education and Skillset:

• Degree or diploma in a recognised university or polytechnic in engineering, IT, computer or data science. Other disciplines are welcome as long the individual is technically proficient and competent with technology and digital platforms.
• Fresh graduates are welcome, as well as those with between 1 to 3 years of working experience.

Knowledge, Skills and Abilities:

1. Meticulous, detail-oriented and possess strong organizational and analytical skills.
2. Effective communication skills, both verbal and written, with good interpersonal skills.
3. Knowledge and skills in managing TMS/LMS and managing training using Zoom, Teams, Webex and other virtual delivery platforms will be a strong advantage.
4. Good with MS Office Powerpoint and Word and highly proficient in Excel.