Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs.

We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business.

We are dedicated to fulfilling our promise to make your business thrive!

Wavenet delivers cutting-edge technology solutions in a state-of-the-art Data Centre environment. We’re looking for a technically skilled, reliable, and proactive engineer with excellent communication skills who can work independently and as part of a team.

What you’ll do:

• Provide Remote / Smart Hands support for clients and internal teams
• Rack, un-rack, and configure equipment, including PDUs
• Terminate copper cabling and work with fibre optics
• Troubleshoot network issues across servers, switches, and firewalls
• Maintain accurate Data Centre documentation and ensure ISO27001 security standards
• Support internal teams, contractors, and on-call out-of-hours work
• Perform general Data Centre housekeeping, cable management, and audits

What we’re looking for:

• Experience with hardware, networking (Cisco/Juniper), operating systems (Microsoft/Linux), and telecommunications
• Strong problem-solving and organisational skills
• Ability to work under pressure, take initiative, and collaborate with a team
• Experience in secure environments or Data Centres is highly desirable

Knowledge, Skills & Experience

• Strong interpersonal, verbal and written communication skills with a clear client-focused approach
• Proven problem-solving ability and experience working effectively under pressure
• Technical experience across hardware, software, networking, telecommunications and systems support, with exposure to technologies such as Cisco/Juniper, Microsoft/Linux, and data centre or secure environments

We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.

At Wavenet, we provide more than just a job; we create an exceptional environment with a broad range of benefits to support your success from day one. With us, you’ll receive a competitive starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and extensive health and wellbeing programs, all supported by our dedicated Wellbeing Team.

Here’s a closer look at what we offer:

• Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
• Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
• Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
• Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team [email protected] for more information.