Role: Asset Finance (AF) Recovery Officer

Reporting to: Recovery Manager

Location: Across Kenya

WATU is a focus-driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life.As Africa’s fastest-growing Asset Finance Company, we see the continent’s bright and prosperous future and want to be part of making it a reality.

Our vision is to provide asset financing for motorcycles and three-wheelers to those who understand when provided with the right tools can fulfill their dreams and the needs of their families and community.We Empower Entrepreneurs by providing the means needed to move and improve lives.

Our business is growing rapidly, and with more than 150,000 customers in Kenya, we are looking for enthusiastic Asset Finance Recovery Officers to be based in various locations across Kenya. We are looking for individuals who are ready to roll up their sleeves and with their hard work and dedication create the impact needed in our communities.Do you want to become a part of our ambitious and creative team of smart individuals and make a difference and do you have what it takes? Then read on and apply for this exciting opportunity!

As an Asset Finance Recovery Officer, you will be responsible for timely identification, recovery, last attempt debt collection, and eventually repossession of assets where the other methods of debt management/loan collection have been exhausted with no positive outcome from the clients.

A successful Asset Finance Recovery Officer is expected to adapt to the fast-paced culture of the company, the market, and the customers we serve.

Our customers are entrepreneurs, thus as a company, we are committed to aiding them in achieving their financial goals. It is imperative that the Asset Finance Recovery Officer is engaged with the community we serve and is committed equally to the goals of both the company and the customers.

Key Responsibilities:

• Monitoring and controlling the assigned Asset Finance Portfolio using Company software
• Identifying and engaging for purposes of loan compliance, the overdue clients who have failed to comply with the contractual payment schedule, and where the telephone follow-up is deemed not effective
• In cooperation with other members of the Asset Finance Recovery team, prioritizing the collection assignments in accordance with our collection policy
• Proposing the best client handling and debt collection strategy to the Recovery Team and the Head of Asset Finance Recovery
• Using GPS tracking technology, identifying the location of the collateral and approaching the client at the field
• Identifying and applying the most efficient communication tactics to persuade overdue clients to close their loans and return to payment compliance
• Repossessing collateral once all previous communicational attempts have failed
• Maintaining records and providing daily feedback on the outcome of assignments and the number of collections to the Head of Asset Recovery
• Providing training and sharing knowledge with new employees/interns/trainees employed by the Company within the team 

Knowledge, Skills, and Experience Required:

• Diploma in a relevant field
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Practical experience in motorbike riding (with and without a load) on busy Kenyan roads 
• Must possess a valid Driving License Class A1, & A2
• Excellent communication and presentation skills including written communication
• Integrity, enthusiasm, and passion for continuous learning and development
• Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations
• Flexible and adaptable to changing priorities, able to effectively deal with people at all levels inside and outside of the Company
• High attention to detail and internal control

What We Offer:

• Be a part of an international, dynamic, and  driven team that has set its aspirations high and works hard to achieve them
• Opportunities to learn and grow together with us
• Competitive compensation package
• Health benefits

Do you see yourself being part of the WATU team? Then please apply with your CV and a cover letter, through the link below.

https://watu.applytojob.com/apply/ZWGPvIk4ue/Asset-Finance-AF-Recovery-Officer

we are looking forward to working with you!