Senior Product Manager

  • Full-time

Company Description

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

Job Description

 

What you'll do... 

The Walmart Fraud Strategy team is looking for an individual contributor who is excited about building, enhancing, and delivering next generation fraud solutions for our expanding Walmart+ membership program and business.   

 

This role will represent the Fraud Strategy team and collaborate with business, risk, operations, and engineering teams to build, evaluate, and execute on business cases supporting investment decisions in fraud initiatives, specific to ensuring the healthy growth and user base of our Walmart+ membership program. They will ensure the success of our fraud prevention efforts within the Walmart+ space and aim to reduce fraud losses, while creating an enhanced membership experience. This position will not supervise associates at this time.   

 

You’ll make an impact by... 

·       Evangelizing the fraud prevention vision and strategy with internal stakeholders 

·       Synthesizing fraud events and incidents to surface vulnerabilities; analyze and visualize large amount of data into actionable insights and be an advocate of metric-driven decision-making process.  

·       Building out business cases and completing ad-hoc analyses to pitch new ideas.  

·       Collaborating with internal business, engineering, data scientist teams and external partners to drive and execute on roadmap prioritization. 

·       Coordinating post-launch activities to validate that the new features work as designed, collect performance metrics and customer feedback.  

·       Moving fast within our agile and iterative team environment. 

·       Communicating with precision, economy of expression and an innate ability to reduce complexity.  

·       Developing and maintaining a deep understanding of the Walmart+ membership program, growing business initiatives, and key metrics.  

 

Position Responsibilities 

·       Provides data-driven analysis and insights to help support business strategies by evaluating ongoing analytical needs; reporting data-based insights in a uniform manner; reporting on business strategies; collaborating with internal and external business partners to build a consistent and accurate strategy for using data-driven insights. 

 

·       Develops business strategies by recommending initiatives based on data; implementing processes based on recommended strategies; partnering with internal and external stakeholders to execute strategies; reassessing strategies to adjust to feedback and meet results; building relationships with stakeholders to support strategic growth plans; and creating summaries identifying past, current, and future business plans, and objectives. 

 

·       Ensures business needs are met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community events. 

 

·       Demonstrates up-to-date expertise in business analysis and advises on the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. 

 

·       Develops and drives business opportunities by identifying program and project opportunities; determining program and project feasibility through data analysis; assessing the financial and physical performance of each program; and driving strategies with cross-functional teams. 

 

·       Drives processes across different areas of the business to ensure efficiency and compliance by establishing timelines, workflows, and requirements; overseeing training; verifying necessary documentation for reviewing results; managing functioning of key process and controls; and determining appropriate information. 

 

·       Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.  

 

·       Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.  

 

·       Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.  

 

·       Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. 

Qualifications

You’ll sweep us off our feet if... 

·       You’re skilled at engaging and communicating with senior executives across multiple domains.  

·       You are collaborative and can work across various teams to influence outcomes. 

·       You thrive in ambiguity and naturally apply structure and frameworks to accelerate end to end results.  

·       You're a negotiator and can influence without authority across external & cross-functional stakeholders at all levels. 

·       You’re organized, disciplined, and can manage multiple projects simultaneously. 

·       You can recognize opportunities and are stimulated by challenges. 

·       You’re someone who can execute, with strong discipline and organization skills; someone who gets things done. 

Additional Information

Equal Opportunity Employer - Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

 

Who We Are:

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

 

If you are ready to take on this exciting challenge and join a team of talented and motivated professionals, apply now!

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