Essa posição é para atuar em regime presencial, em Contagem, MG.

Who will you be working with?

You will be part of the KinetiX Engineering team, collaborating with global engineering teams, product management, and customer-facing service organizations to ensure the reliability and performance of TrackIQ product lines, including RailBAM/WCM systems and FleetOne Portal.

How will you make a difference?

As a member of the KinetiX Engineering division, you will be responsible for supporting, maintaining, and enhancing TrackIQ systems for North America deployments. This role serves as the key engineering interface between customers, service teams, and global engineering, ensuring system performance, reliability, and continuous improvement.

You will lead efforts in system lifecycle management, troubleshooting, and deployment support, ensuring seamless operation and timely resolution of technical issues. Additionally, you will provide technical leadership and requirements traceability while coordinating system updates and enhancements aligned with customer needs and corporate standards.

What do we want to know about you?

• Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Systems, or related field).
• Large experience of experience in engineering roles with strong background in hardware, software, and system integration.
• Proven experience in customer-facing technical support and sustaining engineering.
• Ability to work across global teams and coordinate cross-functional activities.
• Strong communication and problem-solving skills (English required).

Preferred Qualifications:

• Familiarity with railway inspection systems and applicable standards.
• Experience with field support operations and remote troubleshooting.
• Knowledge of configuration management and change control processes.

What will your typical day look like?

• Oversee deployment, upgrades, and configuration of TrackIQ systems.
• Provide ongoing maintenance and technical support to ensure system reliability.
• Perform root cause analysis and implement corrective actions for field issues.
• Act as the primary engineering contact for North American customers.
• Collaborate with PMs and TCRMs to ensure customer satisfaction and contractual compliance.
• Monitor product health and recommend preventive maintenance and enhancements.
• Coordinate escalations with global engineering teams.
• Maintain accurate documentation of support activities and system updates.
• Ensure compliance with safety, regulatory, and quality standards.
• Conduct gap analysis between base product design and customer-specific requirements.

Benefícios:

Na Wabtec, pessoas estão em primeiro lugar. Por isso, cuidamos para que nossos funcionários se sintam valorizados e tenham as ferramentas necessárias para prosperar. Ao se juntar a nós, você terá acesso a uma série de benefícios pensados para promover seu bem-estar e desenvolvimento. Confira o que oferecemos para que você se sinta parte de uma empresa que apoia sua jornada profissional e pessoal:

• Assistência Médica extensível a dependentes (cônjuge e filhos) 
• Assistência Odontológica extensível a dependentes (cônjuge e filhos) 
• Participação nos lucros e resultados
• Previdência Privada
• Política de Alimentação de acordo com localidade
• Seguro de vida
• Programa de Assistência ao Empregado: orientação psicológica, jurídica, financeira e assistência social
• Headspace – aplicativo focado em saúde mental
• Cartão ou Cesta de Natal aos funcionários de acordo com localidade
• Presente de Natal para filhos de até 11 anos de idade
• Licença maternidade estendida
• Programa para Gestantes e Bebês
• Política de incentivo a idiomas
• Programas de Mentoria e acesso a plataforma de treinamento
• Wellhub
• Auxílio farmácia

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.