Career Development:

-          We value employees that have a desire to learn and provide reimbursement funds for continuing education. We’re also committed to in-house training and ongoing development. 

Company Benefits:

-          At NineStar Connect we offer a competitive array of benefits that include 401k matching, medical and life insurance along with profit sharing and various service discounts.

Wellness:

-          We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location.

The Network Engineer will work day-to-day with the core service provider network including the multiple 100 Gb rings, DSLAM equipment, video head-end and special circuits. They will assist with researching and testing new technologies regarding NineStar’s infrastructure and provide Tier III support to customers as the main point of contact for escalation. 

Essential Job Functions: 

• Configure, maintain, and upgrade the core service provider routers
• Upgrade and maintain external ISP network (Linux servers, switches, databases, etc.)
• Install and maintain LAN/WAN hardware, software, and networks involved in voice, data, and video communication for internal and external customers
• Provide Tier III support for ISP customers
• Perform other duties as needed 

Knowledge of: 

• Network protocols and equipment 
• Cisco IOS, IOS-XS, and IOS-XR
• Linux kernel and be able to install, configure, and troubleshoot the following Linux programs (Ex: Postfix, Apache, MySQL/MariaDB, DHCP, DNS, TACACS, etc.) with little to no assistance
• Advanced troubleshooting and diagnostic tasks
• Security protocols and practices
• DSLAM providers and services 
• IP & IPTV protocols and services 

Skill in: 

• Installing and troubleshooting special circuits 
• Creating and implementing complex network designs and upgrades
• Oral and written communication
• providing telephone "help desk" support
• Completing multiple tasks at once

Ability to: 

• Communicate with coworkers, customers, and vendors in a professional manner
• Pay close attention to detail
• Research and test new networking solutions

Education and experience: 

• Bachelors Degree in Computer Science or related field plus a minimum of 3-5 years of related experience or an Associates Degree in Computer Science or related field plus 5-8 years of related experience required. 
• CCNA Certification or higher preferred. 

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.