Operations Manager

  • Full-time

Company Description

WSP is one of the most diverse consulting firms in Africa. To further our strategic business execution plan, we are seeking leaders that share our guiding principles – we value our people and our reputation; we are locally dedicated with international scale; we are future focused and challenge the status quo; we foster collaboration in everything we do and we have an empowering culture and hold ourselves accountable. We are committed to the achievement and maintenance of diversity and equity in employment.

    Job Description

    Purpose of the role:

    The key role is divisional operational performance, readiness and ensuring governance

    Key Responsibilities:

    Administrative Staff

    • Reporting line manager for T&I Division’s administrative staff
    • Ensuring admin tasking and utilization is planned, and efficient
    • Ensuring career discussions (PDP) and implemented
    • Manage team structure to meet Discipline needs

    Division Cash Balance/Contingencies

    • Managing forex on billing
    • Managing forex WO’s  for exchange gain
    • Managing and maintaining a financial risk contingency :  contingency WO’s across the Division’s portfolio
    • Managing and maintaining negative WIP for all projects
    • Managing input to the budget and quarterly forecast process

    DSO

    • Oversight on DSO
    • Monthly billing – reduction of aged WIP
    • Reduction of old debt by legal and payment pressure
    • Oversight at UK debt and WIP meetings
    • Tracking invoicing
    • Tracking collections

    Project health

    • Ensuring project reviews take place
    • Ensuring key actions on high risks are actioned
    • Ensuring PD’s bill and collect
    • Project performance: accounting and oversight

    Resourcing

    • Ensuring Discipline leads balance resources on the planning tool
    • Ensuring project directors have loaded Blue and Red (R and P) resources in the planning tool
    • Ensuring geographic and disciplines balancing

    Month end

    • Drives month end revenue vs budget
    • Drives improvement investigation and corrections

    Operational readiness and operations

    • Driving the utilization and improvement of our planning and projection tools
    • Driving the integration of our project tools and enterprise system
    • Project controls (schedule, costing, document control, project delivery platform)
    • Undertake Project Director roles for Division lead Africa opportunities when the bulk of the work is delivered by other WSP entities
    • Tracking tender costs to wins, and the building of backlog

    Quality assurance

    • ISO accreditation and Division compliance
    • Project reviews implementation

     

    Health & Safety:

    • Role model standards for SHEQ performance and behaviour consistent with the company’s health, safety, environmental and quality vision and policies by influencing those around you.
    • Contributing to the identification of SHEQ risks and driving processes to achieve Zero Harm
    • Embracing, displaying and promoting the company values and ensuring a safe working environment is maintained at all times.

    Qualifications

    • Relevant Bachelor of Commerce degree in business management
    • Professional registration with appropriate professional body
    • 8 – 10 years experience within operational and finance management.
    • Solid experience within the Consulting Engineering industry

    Key Competencies & Generic Skills:

    • Excellent communication (written and oral) skills;
    • Team player;
    • Strong analytical ability;
    • Takes ownership and accountability with the ability to deliver requested work within deadlines;
    • Strong commercial and contractual awareness and expertise;
    • Strong financial management;
    • Exhibits leadership;
    • Be able to prioritise, work on several tasks and work under pressure.

    Additional Information

    What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP – we can!

    WSP recognizes that work is only one part of our lives and making time for the other things in our life is important – be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application.

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