FOH assistant - Full time  | New Hall School 

Location: New hall school Boreham Essex CM3

Contract type: Full Time 37.5 hpw

Working hours:  Wednesday - Saturday 11:30 - 19:30 & Sunday 12:00 - 20:00

Salary: £13.45ph

Why Join us?

• 28 days holiday including bank holidays
• 3 volunteering days to give back to causes you care about
• 3 days grandparent leave for those special family moments
• 24 weeks enhanced maternity leave
• Bespoke training & development opportunities
• Pension
• Discounts on high street brands, cinema & holidays via the Perkbox App
• Wellbeing hub & access to employee assistance program
• Free meals while at work
• Career development & HIT Apprenticeships for all experience levels

About the role:

We are seeking enthusiastic and reliable FOH Assistant to support the day-to-day food and service delivery across the school. This role is essential in ensuring pupils, staff, and visitors receive high-quality, nutritious meals served with care, efficiency, and attention to detail.

You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication, and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

Job Description

We're looking for a detail-oriented and enthusiastic FOH Assistant to join our dynamic team in New Hall School, United Kingdom. In this role, you'll be the backbone of our operations, providing essential support across multiple departments and ensuring smooth day-to-day functioning. As a FOH Assistant, you'll work collaboratively with colleagues at all levels, bringing a can-do attitude and a commitment to excellence to everything you do.

• Maintain organized and clean work areas, ensuring all supplies and materials are properly stored and inventoried
• Monitor inventory levels and notify management of any shortages or discrepancies
• Deliver friendly and efficient customer service to internal and external stakeholders, addressing inquiries and concerns with professionalism
• Follow proper health, safety, and organizational procedures to maintain a secure and compliant workplace
• Participate in training sessions and meetings related to organisational procedures, safety protocols, and customer service standards
• Collaborate with team members to support departmental goals and contribute to a positive, inclusive work environment

• Excellent organisational and time management skills with the ability to prioritise multiple tasks effectively
• Demonstrated customer service skills with a friendly, professional demeanor
• Proven ability to work collaboratively as part of a team while also being self-motivated
• Flexible approach to work with a genuine can-do attitude and willingness to adapt to changing priorities
• Good Health & Safety knowledge and understanding of workplace compliance procedures
• Reliable, punctual, and committed to supporting organisational goals
• Problem-solving abilities and resourcefulness in addressing challenges
• Preferred: Experience working in a corporate, educational, or similar organizational environment
• Preferred: Experience in Hospitality and FOH roles before 

We pride ourselves on:

People first
We’re a company of individuals, united in doing our best for our clients.

Great food, always
Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.

Food education
We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking
New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.