Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are seeking an exceptional Residential Security Concierge to join our team at a prestigious, high end residence in the heart of Knightsbridge.

The property features three main entrances, each with its own reception, as well as a loading bay and control room located at the rear of the building. You’ll play a key role in maintaining the safety, security, and service excellence expected in such a prestigious environment.

What You’ll Do
As a Security / Concierge professional, you will be responsible for delivering a seamless blend of security vigilance and five star service. Your duties will include:

• Maintaining a visible and reassuring security presence across all entrances.
• Following emergency procedures and company protocols with precision.
• Using radio communications effectively to keep the team informed and safe.
• Liaising with authorities during incidents or emergencies.
• Conducting routine patrols to uphold the building’s integrity and safety.
• Monitoring and managing access control systems.
• Operating and observing CCTV, alarms, and security systems to identify suspicious activity.
• Coordinating swift responses with on site personnel and emergency services.
• Keeping accurate records, logs, and incident reports.
• Acting as the central point for emergency communication and coordination.
• Controlling and verifying vehicle access to the loading bay.
• Inspecting deliveries and ensuring compliance with safety standards.
• Liaising with delivery drivers and tenants for safe, efficient unloading.
• Supporting internal logistics and goods movement within the building.

Hours: 42 hours per week, 12 hour shifts from 7am-7pm or 7pm-7am, 4 days on followed by 4 days off. All 4 days on will be either all days or all nights.
Salary: £32,323 per annum

A Door Supervisor & CCTV SIA Licence are required for this role. Applicants without these licences will not be considered.

What We’re Looking For

• A polished, professional individual with strong communication skills.
• Experience in security, concierge, or front of house roles (preferable).
• Confidence in handling emergency situations calmly and effectively.
• A proactive, observant, and service driven mindset.
• Ability to work as part of a rotating team across multiple entrances.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.